IT Business Solutions Specialist

hace 1 día


San José, San José, Costa Rica Sykes Costa Rica A tiempo completo

Job Summary

We are seeking a highly skilled IT Business Solutions Specialist to join our team at Sykes Costa Rica.

About the Role

The successful candidate will be responsible for deploying data file formatting, analysis methodologies, and management reporting to support organizational development strategies.

Key Responsibilities

  • To select and deploy appropriate instructional procedures or methods such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role-play, mentoring, and web-based training.
  • To develop, monitor, and track onboarding strategies for key positions.
  • To develop, filter, monitor, and track organizational strategies for key positions.
  • To contribute to the implementation, coordination, and communication process of development strategies for all applicable layers including higher management.

Requirements

  • Advanced English Speaker.
  • Fluent in verbal and written English.
  • High Proficiency level (88 %>).
  • Reporting/Analytics knowledge is required.
  • Intermediate Excel knowledge is required.
  • Data management experience is essential.
  • Technical Background is necessary.
  • Time Management is crucial.
  • Organized person with excellent Proactive skills.

Benefits

  • 100% Work from Home.
  • Monday to Friday Schedule.
  • Tech Academy.
  • Weekly Payment.


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