IT Infrastructure Solutions Specialist
hace 1 mes
We are seeking a highly skilled IT Infrastructure Solutions Specialist to join our team at Equifax. This role will play a crucial part in maintaining our IT infrastructure and ensuring the accuracy of data.
About the Role:
This is an excellent opportunity for individuals with a passion for IT, a desire to learn, and a commitment to playing a crucial role in maintaining our IT infrastructure. You will be responsible for supporting various ServiceNow Discovery/CMDB administration tasks, implementing and enhancing ServiceNow Discovery and CMDB, and collaborating with business partners to increase efficiency and accuracy.
Key Responsibilities:- Work with process owners to engineer holistic solutions.
- Implement and support out-of-the-box and custom patterns to discover on-premise and cloud infrastructure.
- Create and use reports and dashboards to monitor the health of the CMDB.
- Work with CI Data Owners and other stakeholders to ensure the quality of the CMDB data is maintained and all CIs are up-to-date.
- Establishes and maintains discovery schedules. Monitors discovery results, reconciling and addressing any anomalies.
- May participate in projects including preparing project plans, assigning tasks, monitoring statuses, coordinating efforts, validating team recommendations, integrating efforts into a comprehensive strategy, and delivering results on time.
- Writes and/or reviews system specifications, including output requirements, flow charts, and technical diagrams.
- Assist in the entry and validation of configuration item data into the CMDB using ServiceNow Discovery tools.
- Work closely with senior analysts to conduct data accuracy audits, ensuring the CMDB reflects the most current state of our IT environment.
- Participate in training programs to develop a solid understanding of ServiceNow CMDB and Discovery processes.
- Bachelor's degree in technology or equivalent experience.
- 2 years of experience in an IT Infrastructure role.
- 2 years of experience in analysis, troubleshooting, technical, and non-technical communication skills, both verbal and written.
- 2 years of experience with Windows Server administration, Active Directory, LDAP, Single-Sign-on, authentication, user, and group policy objects, and permission levels OR knowledge of UNIX or Linux Server administration, including user permission levels, SUDO virtualization, including VMware, containerization, and Docker, Kubernetes, or OpenShift.
- 2 years of experience with IP Networks, subnets, and related network knowledge.
- An estimated salary of $85,000 - $105,000 per year, based on location and experience.
- A competitive benefits package.
- The opportunity to work with a leading company in the industry.
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