Human Resources Support Specialist
hace 7 días
Auxis is seeking a highly skilled and dedicated Human Resources Support Specialist to join our team. As an integral part of our support function, you will be responsible for providing exceptional customer service to BAT employees with their HHRR inquiries and needs.
Key responsibilities include:
- Providing professional support to employees via phone, email, and other communication channels
- Working closely with the HR Help Desk Team Lead to resolve employee inquiries and provide direction
- Collaborating with Support Areas to ensure timely resolution of user requests
Requirements
- English-Spanish language proficiency (oral and written)
- High School Diploma or equivalent required; advanced technical studies in Business Administration, Human Resources, or related fields preferred
- Proficient in Excel and knowledge of SAP, Cherwell, Service Now, and/or Success Factor
- Strong experience in Customer Service and Back Office/HHRR
- Excellent interpersonal skills and ability to maintain confidentiality
- Self-management of time and ability to work well under pressure
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