Empleos actuales relacionados con Technical Support Specialist - San Francisco, Heredia - Hewlett Packard
-
Technical Support Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Teceze Ltd A tiempo completo**About the Role:**We are seeking a skilled Technical Support Specialist to provide onsite technical support for our clients. The successful candidate will have hands-on experience with various hardware and software systems, including PC, Laptop, Printer, Fax, Scanner, Tablet, and Mobile devices.The ideal candidate will have strong problem-solving skills,...
-
Technical Support Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout UsExperian has been a driving force in data and analytics for over 125 years. We're committed to unlocking the power of data to create more opportunities for consumers, businesses, and society.As a global technology company, we prioritize our culture and look for individuals who are passionate about their work, easy to collaborate with, and value...
-
Senior Technical Support Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Nttdata A tiempo completoJob Overview:Nttdata is seeking a highly skilled Senior Technical Support Specialist to join our team. As a Senior Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Manage all types of inquiries generated via inbound activities such as chat, email and call.Attend the help desk...
-
Technical Support Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoCiti is a leading financial services company seeking an experienced Technical Support Specialist. This role involves providing technical and business support to users of Citi applications. The ideal candidate will have strong experience in system analysis, knowledge of problem management tools, and the ability to communicate effectively with stakeholders.The...
-
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the CompanyAmazon's Kindle Direct Publishing is a service that enables authors and publishers to self-publish books directly to the Amazon Kindle store.The company offers a team environment that thrives on innovation and excellence, and our staff is talented, energetic, and passionate about creating an exceptional customer experience.Your RoleAs a...
-
Technical Support Specialist
hace 3 semanas
San Francisco, Heredia, Costa Rica Fullstack Labs A tiempo completoFullStack is the fastest-growing software consultancy in the Americas.We help organizations like Uber, GoDaddy, MGM, Siemens, and Stanford University build distributed software development teams, and deliver transformational digital solutions.As an employee-first company, we focus on hiring the most talented software designers and developers in the western...
-
Technical Support Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoThe Bosch Group is a global supplier of Business Process Outsourcing for complex business processes and services.**Job Description:**We are looking for an experienced Technical Support Specialist - Ebike Solutions to join our team. The successful candidate will be responsible for providing technical support and exceptional customer service to ebike dealers...
-
Technical Support Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAt Equifax, we empower individuals to achieve their true potential by providing a platform for growth and development.Job SummaryWe are seeking a skilled Technical Support Specialist to provide Level 1 and Level 2 end-user software and hardware support for our Costa Rica Shared Service Center.About the RoleIdentify, diagnose, and resolve level one issues in...
-
Senior Technical Support Specialist C12
hace 7 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob DescriptionCiti is seeking a highly motivated and enthusiastic Technical Support Specialist to join our team. The ideal candidate will have excellent technical skills, strong analytical abilities, and effective communication skills.Key ResponsibilitiesInvestigate and resolve technical issues in a timely manner.Provide front-line support for Citi's...
-
Technical Support Specialist for IT Operations
hace 6 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completo**Job Summary**Auxis is seeking a highly skilled Technical Support Specialist to join our IT operations team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients, resolving technical issues, and ensuring seamless service delivery.**Responsibilities:**Manage incident and request queues for Auxis clients,...
-
Technical Solutions Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob SummaryThe Technical Solutions Specialist will be responsible for providing expert technical support to clients, responding to routine and emergency support calls, and escalating complex issues to technical resources as needed.The ideal candidate will possess excellent communication skills, emotional intelligence, and the ability to remain calm and...
-
Technical Support Associate
hace 6 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoAbout the Role:The Incident Resolution Specialist is responsible for resolving technical incidents in a timely and efficient manner. This role involves troubleshooting technical issues, communicating with clients, and documenting resolutions.Key Responsibilities:- Troubleshoot technical incidents using a variety of tools and software.- Communicate...
-
Technical Monitoring Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHewlett Packard Enterprise is a global leader in the technology industry, and we are committed to innovation and excellence. We are seeking a Technical Monitoring Specialist to join our team, who will be responsible for implementing and maintaining our monitoring tools and systems.In this role, you will work closely with our primary AMS support team to...
-
Technical Support Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout the RoleThis position involves performing and enabling remote technical support for IBM software, hardware, and solutions. The ideal candidate will possess excellent technical skills, a desire to constantly learn and evolve, and outstanding customer communication skills.Responsibilities include handling customer cases in an effective and accurate...
-
Dental Support Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoRole OverviewWe are seeking a highly skilled and motivated Dental Support Specialist to join our team. In this role, you will be responsible for providing technical support to customers, troubleshooting issues, and developing solutions to improve internal processes.Main Responsibilities:Triage and resolve customer interactions through SAP Service Cloud...
-
Technical Applications Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Citi A tiempo completo**Job Description**Citi is seeking a skilled Technical Applications Specialist to provide technical and business support for users of Citi Applications.The ideal candidate will have a good understanding of apps support procedures and concepts, as well as basic knowledge of other technical areas. They will utilize this expertise to field issues and queries...
-
Global Technical Support Professional
hace 6 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob DescriptionAs a Data Quality Support Specialist, you will have the opportunity to support our clients, allocated all around the globe, contemplating a variety of industries. You will have the opportunity to become an expert in EDQ's software portfolio, and to provide a world-class support to our clients, enhancing a great experience and ensuring they...
-
It Support Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica First Factory A tiempo completoFirst Factory is looking for a highly capable IT Support Specialist to provide technical assistance to our staff and assist the company in maturing our security protocols.To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment.As First Factory's IT Support...
-
Technical Support Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo**About Us**We are a global leader in cloud software, serving over 100 million users worldwide. Our company combines the capabilities of Citrix and TIBCO, creating one of the world's largest cloud software providers.**Job Role**We are seeking a skilled Networking Technical Support Engineer to join our team. As part of this role, you will be responsible for...
-
Technical Operations Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Moody'S A tiempo completoCompany OverviewMoodys is a global integrated risk assessment firm that empowers organizations to make better decisions.Job DescriptionThe Technical Operations Specialist will be responsible for providing technical support to ensure the smooth operation of our systems. This includes resolving technical issues, providing training and documentation, and...
Technical Support Specialist
hace 1 semana
This role involves resolving complex technical issues, providing comprehensive responses about services and products, and proactively assisting customers. The ideal candidate will collaborate with various teams to ensure seamless project outcomes, maintain customer relationships, recommend improvements, and coordinate departmental work while fostering positive relationships within the organization.
Responsibilities- Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.
- Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and mission-critical support.
- Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.
- Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.
- Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.
- Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.
- Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.
- Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.
