Technical Applications Specialist

hace 7 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

**Job Description**

Citi is seeking a skilled Technical Applications Specialist to provide technical and business support for users of Citi Applications.

The ideal candidate will have a good understanding of apps support procedures and concepts, as well as basic knowledge of other technical areas. They will utilize this expertise to field issues and queries from stakeholders, provide short-term resolutions, and work with relevant technology partners for long-term remediation.

Key Responsibilities:

  • Provide technical and business support for users of Citi Applications
  • Field issues and queries from stakeholders, provide short-term resolutions
  • Work with relevant technology partners for long-term remediation
  • Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals

**Qualifications**

To be successful in this role, the candidate should have:

  • 2-5 years experience in a similar role
  • Basic knowledge or interest about apps support procedures, concepts, and of other technical areas
  • Participation in some process improvements
  • Previous experience or interest in standardization of procedures and practices

**Education**

A Bachelor's/University degree in System Analyst or equivalent experience is required.



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