Applications Support Professional
hace 5 días
**Job Summary**
We are seeking a highly motivated Applications Support Professional to join our team at Citi. In this role, you will be responsible for providing technical and business support for users of Citi Applications.
You will utilize your knowledge of apps support procedures and concepts, as well as basic knowledge of other technical areas, to field issues and queries from stakeholders, provide short-term resolutions, and work with relevant technology partners for long-term remediation.
**Responsibilities:**
- Provide technical and business support for users of Citi Applications
- Field issues and queries from stakeholders, provide short-term resolutions
- Work with relevant technology partners for long-term remediation
- Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals
**Qualifications**
To be successful in this role, you should have:
- 2-5 years experience in a similar role
- Basic knowledge or interest about apps support procedures, concepts, and of other technical areas
- Good analytical and troubleshooting skills
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