Incoming Call Resolution Specialist
hace 5 días
**Job Summary:**
This role involves handling customer inquiries and resolving issues in a prompt and professional manner. As a key member of our team, you will provide exceptional service and support to our clients.
**Key Responsibilities:**
- Manage incoming customer calls and respond to their queries in a timely manner
- Utilize your problem-solving skills to resolve customer complaints and concerns
**Requirements and Qualifications:**
- B2 English language proficiency (85% or higher)
- Intermediate computer skills, including proficiency in Windows environment and typing
- High School degree or equivalent
- Previous work experience is an asset
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