Incoming Call Manager

hace 7 días


San José, San José, Costa Rica Grupo Stt A tiempo completo

**We're Looking for Someone Who Can:**

Manage large amounts of incoming calls and generate sales leads.

**Your Key Responsibilities Will Be:**

  • Identifying and assessing customers' needs to achieve satisfaction
  • Building sustainable relationships and trust with customer accounts through open and interactive communication
  • Providing accurate, valid and complete information by using the right methods/tools

**Requirements Include:**

  • Following communication procedures, guidelines and policies
  • Handling customer complaints and providing appropriate solutions and alternatives within the time limits

About Us: At Grupo Stt, we value confident problem solvers who can deliver excellent customer support



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