Incoming Call Manager
hace 7 días
**We're Looking for Someone Who Can:**
Manage large amounts of incoming calls and generate sales leads.
**Your Key Responsibilities Will Be:**
- Identifying and assessing customers' needs to achieve satisfaction
- Building sustainable relationships and trust with customer accounts through open and interactive communication
- Providing accurate, valid and complete information by using the right methods/tools
**Requirements Include:**
- Following communication procedures, guidelines and policies
- Handling customer complaints and providing appropriate solutions and alternatives within the time limits
About Us: At Grupo Stt, we value confident problem solvers who can deliver excellent customer support
-
Incoming Call Specialists
hace 5 días
San José, San José, Costa Rica L. L. Bean A tiempo completoKey ResponsibilitiesAs a Customer Service Representative, your primary responsibilities will include:Answering incoming calls, responding to customer inquiries, and resolving issues promptly.Utilizing company policies and resources to provide accurate and timely information to customers.Directing calls to the managerial team when necessary, ensuring seamless...
-
Incoming Call Resolution Specialist
hace 5 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Job Summary:**This role involves handling customer inquiries and resolving issues in a prompt and professional manner. As a key member of our team, you will provide exceptional service and support to our clients.**Key Responsibilities:**Manage incoming customer calls and respond to their queries in a timely mannerUtilize your problem-solving skills to...
-
Phone Call Receptionist
hace 2 semanas
San José, San José, Costa Rica Real Time Social A tiempo completoPhone Call Receptionist Position:Permanent WFH.Responsibilities include:- Answering incoming calls- Transferring calls to appropriate departments or individuals- Taking messages accurately- Providing basic information to callers- Maintaining a professional demeanor and clear communication skills.- With close to American accentPlease submit a resume along...
-
Call Center Representatives
hace 3 semanas
San José, San José, Costa Rica L. L. Bean A tiempo completoWe invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.We are hiring new Call Center RepresentativesThis is a permanent position with a flexible schedule.Choose the amount of hours you work after training from 30...
-
Call Center Representatives
hace 2 semanas
San José, San José, Costa Rica L. L. Bean A tiempo completoWe invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.We are hiring new Call Center RepresentativesThis is a permanent position with a flexible schedule.Choose the amount of hours you work after training from 30...
-
Call Center Representatives
hace 2 semanas
San José, San José, Costa Rica L. L. Bean A tiempo completoWe invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.We are hiring new Call Center RepresentativesThis is a temporary position with a flexible schedule from August to the end of December.Flexible hours after...
-
Compensation and Benefits Manager
hace 4 días
San José, San José, Costa Rica Arb Call Facilities A tiempo completoAbout UsArb Call Facilities is a leading organization that values its employees and strives to create a positive and productive work environment. We are seeking a skilled Human Resource Manager to join our team and contribute to our mission.Job DescriptionThe Human Resource Manager will be responsible for overseeing and managing various facets of HR,...
-
Administrative Services Manager
hace 2 días
San José, San José, Costa Rica Arb Call Facilities A tiempo completoAbout the PositionArb Call Facilities is seeking an Administrative Services Manager to join our operations team. In this role, you will be responsible for providing high-level administrative support to our staff, including managing facilities and ensuring compliance with relevant legislation.The successful candidate will possess excellent organizational and...
-
Relationship Builder Representative
hace 7 días
San José, San José, Costa Rica Grupo Stt A tiempo completo**Job Description**: As an Incoming Call Manager at Grupo Stt, your main goal is to ensure that our customers receive the best possible support.**Key Skills and Qualifications:**Ability to handle customer complaints and provide appropriate solutions and alternatives within the time limitsConfident in troubleshooting and solving customer complaints with...
-
Medical Call Center Representative
hace 6 días
San José, San José, Costa Rica Lifeserv A tiempo completoAbout LifeservLifeserv is a fast-growing medical call center that aims to deliver exceptional service to our clients. Our team of professionals is dedicated to building long-term relationships with our customers, providing them with the best possible solutions to their needs.Job DescriptionWe are seeking a Sales and Service Associate who can maintain...
-
Call Center Professionals
hace 5 días
San José, San José, Costa Rica L. L. Bean A tiempo completoJob DescriptionTaking incoming customer calls, responding to queries, and resolving issues in a professional and courteous manner.Providing exceptional customer service, ensuring high levels of satisfaction and loyalty.Working collaboratively with the managerial team to address complex customer concerns.
-
Senior Manager Call Center
hace 3 semanas
San José, San José, Costa Rica Midland Credit Management, Inc. A tiempo completo**About Us**We are more than a specialty finance company providing debt recovery solutions for consumers.We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families.We know that the only way to support this mission is by...
-
HR Operations Director
hace 4 días
San José, San José, Costa Rica Arb Call Facilities A tiempo completoJob SummaryWe are seeking a skilled Human Resource Manager to join our team at Arb Call Facilities. This role will oversee and manage various facets of HR, including Compensation and Benefits, Employee Relations, Discipline, and Performance Management.About the RoleThe successful candidate will have 5 years of experience in all aspects of HR, with a focus on...
-
It Help Desk Support
hace 4 semanas
San José, San José, Costa Rica Arb Call Facilities A tiempo completoProvide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.- Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.- Create login credentials.- Respond to queries either in person or over skype.- Write training manuals.- Train computer users.-...
-
Oracle Global Project Manager
hace 5 días
San José, San José, Costa Rica Emerson A tiempo completo**Job Description:**We are looking for a highly skilled and experienced professional to join our team as an Oracle Global Project Manager. The successful candidate will be responsible for providing Supply Chain Management functional expertise as a Project Manager in Requirements Gathering, Fit-Gap Analysis, Solution Design, System Set-up, Configuration and...
-
Telecommunications Agent
hace 4 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoAbout the RoleThis is an exciting opportunity to join our team as a Telecommunications Agent. You will be responsible for handling incoming calls, responding to guest requests, and providing excellent customer service.Key ResponsibilitiesAnswer and respond to guest calls in a timely and professional manner.Process guest requests for various services,...
-
Phone Call Coordinator
hace 7 días
San José, San José, Costa Rica Midland Credit Management, Inc. A tiempo completoAbout This RoleThe Transfer Agent plays a critical role in our customer service team, responding to incoming consumer phone calls and establishing consumer account ownership.This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Rout verified consumers to...
-
Phone Support Specialist
hace 5 días
San José, San José, Costa Rica Answerhero A tiempo completo**A Message from AnswerHero**We're a company committed to delivering exceptional customer experiences through personalized call handling and message management.As a professional call handler, you'll be an integral part of our team, providing top-notch support to our clients' customers.About the RoleWe're looking for a caring and communicative individual who...
-
Client Acquisition Specialist
hace 2 días
San José, San José, Costa Rica Obi One Media A tiempo completoAbout the Role:We are looking for a highly organized and skilled Client Acquisition Specialist to join our team at Obi One Media. In this role, you will be responsible for managing incoming calls from clients and scheduling appointments with our sales team.Key Responsibilities:Manage incoming calls to provide excellent customer service and ensure that all...
-
Workforce Management Real Time Analyst
hace 3 semanas
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people.If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get startedThe Workforce Management Real Time Analyst provides real-time feedback and historical reporting to Operational Management, Senior Leadership, and our...