Customer Care Resolution Specialist
hace 4 días
- Analyze escalated cases and provide resolution on complex scenarios related to APN processes.
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Hr Customer Care Specialist
hace 2 semanas
San José, San José, Costa Rica The Coca-Cola Company A tiempo completoThe Customer Care Specialist maximizes the value of HR Services and Operations by providing world class support for HR services, conducting research and resolution on complex program and policy inquiries, helping solve personnel concerns, processing key on demand data, such as Verification of employment letters and specific reports, for active and former...
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Sr. Specialist Customer Care
hace 3 semanas
San José, San José, Costa Rica Western Union A tiempo completo**Senior Specialist, Customer Care - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for better?Join Western Union as a Senior Specialist, Customer Care**Western Union powers your pursuit.**We are looking for...
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Senior Specialist, Customer Care
hace 3 semanas
San José, San José, Costa Rica Western Union A tiempo completo**Senior Specialist, Customer Care - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for better?Join Western Union as a Senior Specialist, Customer Care**Western Union powers your pursuit.**We are looking for...
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Customer Care Senior Specialist
hace 3 semanas
San José, San José, Costa Rica Western Union A tiempo completo**Customer Care Senior Specialist - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for the better?Join Western Union as a Senior Specialist, Customer Care**Western Union powers your pursuit.**We are looking for...
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Senior Specialist, Customer Care
hace 3 semanas
San José, San José, Costa Rica Western Union A tiempo completoSenior Specialist, Customer CareWe're seeking a detail-oriented Senior Specialist, Customer Care to join our Non-Payment Claims team.Your primary responsibility will be to investigate and resolve customer complaints within 20 days. To succeed in this role, you'll need:1-2 years' experience in investigation process flow with tight timeframes.A methodical and...
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Senior Specialist, Customer Care
hace 1 semana
San José, San José, Costa Rica Western Union A tiempo completo**Senior Specialist, Customer Care **- **Santa Ana, Costa Rica**Are you looking to play a key role in helping tackle money laundering and other financial crime?Are you ready to unleash your potential in a global business that is committed to moving money for better?Join Western Union as an Senior Specialist, Customer Care.**Western Union powers your...
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Customer Service Resolution Specialist
hace 3 días
San José, San José, Costa Rica Western Union A tiempo completo**About the Role**We are seeking a skilled Customer Service Resolution Specialist to join our Field Escalations Desk team.This individual will be responsible for analyzing escalated cases and providing resolution on complex scenarios related to Agent Support processes.The ideal candidate will possess strong analytical skills, business acumen, and the ability...
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Senior Customer Care Specialist
hace 6 días
San José, San José, Costa Rica Western Union A tiempo completo**About the Role**We are seeking a skilled Senior Customer Care Specialist to join our team in Costa Rica. As an Escalation Manager, you will be responsible for analyzing complex customer cases and providing resolutions.**Responsibilities:**Analyze customer claims and provide resolutions on complex scenariosManage written communication with SAM organization,...
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Customer Experience Specialist
hace 5 días
San José, San José, Costa Rica Grupo Stt A tiempo completoAbout Grupo SttGrupo Stt is a company that values customer satisfaction and strives to provide exceptional service.Job DescriptionWe are seeking a skilled Customer Experience Specialist to join our team. As a key member of our People Support Solutions organization, you will be responsible for delivering high-quality service to our customers.Main...
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Customer Care Director
hace 5 días
San José, San José, Costa Rica Nitel A tiempo completo**the gig**You lead a team of Inside Sales/Customer Care Specialists and are focused on providing an excellent customer experience for new and existing customers and you serve as an escalation point for major customer issues.You and your team have the opportunity provide customers with creative solutions and to improve customer.You direct and oversee all...
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Experience Resolution Specialist
hace 6 días
San José, San José, Costa Rica Teleperformance A tiempo completoThe Experience Resolution Specialist plays a critical role in delivering exceptional customer experiences. This individual will work closely with customers to resolve their concerns and provide personalized support.Main Job Responsibilities:Handle customer inquiries and concerns in a professional and timely mannerFacilitate problem resolution in accordance...
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Senior IT Resolution Specialist
hace 7 días
San José, San José, Costa Rica Cloud Software Group A tiempo completoCitrix Endpoint Management requires a dedicated Senior IT Resolution Specialist who can provide an extraordinary customer service experience by problem identification and resolution.The ideal candidate will have 5 years of proven ability in Enterprise support teams and possess strong critical thinking and problem resolution skills.**Key...
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Customer Care Administrator
hace 3 días
San José, San José, Costa Rica Emerson A tiempo completoThe Customer Care Administrator will be part of a team that provides outstanding customer care experience as Emerson's frontline representative.This role is primarily responsible in handling customer contact inquiries and provide appropriate resolution, through the customer's preferred and available communication channels.This role is vital in shaping...
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Customer Care Team Lead
hace 2 días
San José, San José, Costa Rica Emerson A tiempo completoJob OverviewThe Customer Care Team Lead at Emerson plays a pivotal role in ensuring the seamless delivery of exceptional customer experiences. As a key member of the local Business, Engineering, & Support Team organization, you will be responsible for representing the needs and requirements of the Customer Care organization.Main ResponsibilitiesParticipate...
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Customer Experience Specialist
hace 2 días
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:Tek Experts is seeking an experienced Customer Experience Specialist to join our dynamic team! As an Escalation Specialist, you will play a vital role in providing world-class customer support and resolving complex technical issues. You will collaborate closely with internal teams to ensure seamless issue resolution and develop strong relationships...
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Escalations Resolution Specialist
hace 2 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the RoleWe are seeking a highly skilled Escalations Resolution Specialist to join our team at Amzn Support Srvcs Costa Rica.Job SummaryThe successful candidate will be responsible for managing the entire lifecycle of customer escalations, from intake and tracking, to partnering with internal stakeholders and service teams in the identification of root...
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Customer Care Team Lead Manager
hace 6 días
San José, San José, Costa Rica Emerson A tiempo completoAbout EmersonAt Emerson, we're dedicated to delivering exceptional customer experiences. As a Customer Care Team Lead, you'll play a crucial role in leading our team of experts who provide top-notch support to our customers.Key Responsibilities:Leverage your leadership skills to guide and develop team members, fostering a collaborative environment that...
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Escalation Resolution Specialist
hace 2 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoAbout MicrosoftAs a technology leader, Microsoft aims to empower every person and organization to achieve more. Our success depends on talented individuals who are passionate about delivering exceptional customer experiences.Job SummaryWe're seeking a highly skilled Escalation Resolution Specialist - Windows Systems to join our Customer Experience and...
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Incident Resolution Specialist
hace 6 días
San José, San José, Costa Rica Equifax A tiempo completoWe are seeking an Incident Resolution Specialist to join our team at Equifax. In this role, you will be responsible for identifying and resolving incidents that impact our systems and services. You will work closely with our global incident managers and business partners to ensure consistent and effective incident resolution.The successful candidate will...
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Escalation Resolution Specialist
hace 4 días
San José, San José, Costa Rica Tek Experts A tiempo completoAbout Us:We're a global team of experts dedicated to delivering advanced technology services, cybersecurity expertise, and unmatched technical skilling. Our mission is to transform the tech landscape globally, tailored to the unique landscapes of public and private sectors.As a CMET member, you'll be part of a growth mindset team that encourages you to lean...