Technology Service Management

Citi seeks an exceptional Technology Audit Management Specialist to join our Risk Management Technology SOX Engagement Team. This key role is responsible for managing KPMG engagements for SSAE-18, SOX Integrated Audit, and key Statutory Audits for Citi Technology.**Job Summary:**Provide strong leadership and execute on strategy for successful KPMG exam...

Company Overview: Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. With a rich history dating back to 1963, BCG has evolved into a leading management consulting firm that helps clients drive growth, build competitive advantage, and deliver bottom-line...

**Overview:**Citi is a global bank that operates in over 160 countries and jurisdictions. Our Enterprise Operations & Technology teams play a critical role in supporting our business operations by designing and implementing technology solutions.**Job Summary:**We are seeking an experienced Enterprise IT Program Manager to join our team. In this role, you...

**_ Responsibilities: _**- Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.- Represents services on product or solution core teams and provides service requirements into product development stages/phases,...

The LMS Business Analyst will provide project management support and operations support to the Moody's Learning Organization.This role handles the learning technology roadmap activities and keep all internal customers abreast of status updates.This person will collaborate with the LMS Manager, Learning customers, and IT teams across multiple levels in the...

**OTSI****Object Technology Solutions, Inc**) has an immediate opening for a Customer Service Rep ICUSTOMER SERVICE REP I (HYBRID/HEREDIA)MAJOR RESPONSIBILITES:- Experience Customer Support (basic technical support at least).- English speaking and if we can Portuguese (Portuguese-French is optional).- Technology support industry.- Knowledge on Phone and CRM...

**SERVICE MANAGEMENT SENIOR SPECIALIST**:Our team in **Heredia** currently has an opening for a **Service Management Senior Specialist**Brenntag Business Services is looking for an experienced Service Delivery Senior Specialist to be part of the Americas Team.**YOUR ROLE & RESPONSIBILITIES**:- Collaborate with Service Manager and other team leaders to...

Company DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...

At Moody's Investors Service, we empower people to make better decisions and achieve brighter futures. Our team is motivated by a shared passion for delivering exceptional products and services.The Document Management Associate role is a vital part of our team, responsible for ensuring the accuracy and completeness of our credit rating process...

Moody's Analytics helps capital markets and risk management professionals worldwide respond to an evolving marketplace with confidence.The company offers unique tools and best practices for measuring and managing risk through expertise and experience in credit analysis, economic research and financial risk management.In this role, you will be a part of the...

Job Description:As a remote technical assistance expert, you will play a crucial role in providing exceptional customer service and support. You will be responsible for analyzing, diagnosing, and resolving customer issues in a timely and efficient manner.Responsibilities:Analyze and diagnose customer-reported issues to identify root causes.Develop and...

Moodys Investors Service drives innovation by bringing out the best in our products and people.As a Credit Risk Management Specialist, you'll play a critical role in ensuring the accuracy and quality of our credit ratings.Your responsibilities will include:Developing a comprehensive understanding of our credit rating processPerforming monthly completeness...

The Technical Support Analyst will provide technical services to internal customers by identifying, prioritizing, and confirming resolution of reported problems within specified service level agreements.Ensuring that the Moody's values are proven in all day to day activities in order to meet business needs.The TSA will be exposed to heavy customer...

We are looking for an experienced Service Level Governance Specialist to join our team at Experian. As a key member of our Service Management team, you will play a critical role in establishing and managing Service Level Agreements.This position requires strong data analysis, reporting, and management capabilities, as well as excellent communication and...

**Job Description**Huntsman Corporation is a leading global manufacturer and marketer of differentiated and specialty chemicals. We offer a range of career opportunities, including customer service management.We are seeking an experienced Customer Service Team Leader to join our Americas Region team. The ideal candidate will have a strong background in...

562579BR**Why Kyndryl**Our world has never been more alive with opportunities and, at Kyndryl, we're ready to seize them.We design, build, manage and modernize the mission-critical technology systems that the world depends on every day.Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong.Our people are actively...

Job Description You will report to the Talent Management Director and join our D2C business.You will also have a technical rotation manager, who will be one of the following: Director of Analytics, Director of Service Management.Responsibilities: Complete two 6-month, customized rotations across our business groups Get hands-on experience with the latest...

Citi is an equal opportunity employer committed to diversity and inclusion. We are seeking a Compliance Officer - Technology to join our team. This role will involve providing expert advice and counsel related to the technology or operations of the business.**Key Responsibilities:**Work closely with KPMG and Technology partners for audit planning,...

Serve as the Team Lead to a team of Service Desk Level 0/1 associates including daily performance adherence, special project liaison, managing ITSM ticket tool, Knowledge Management, metric production and analysis, new hire and advanced staff training, annual performance management via CMP, and other duties as assigned.Provide leadership for the daily...

Kyndryl is dedicated to creating a diverse and inclusive environment where our employees can thrive.The Service Coordinator will be responsible for managing Severity 1 Major Incidents that impact our clients on production or financial environments.This position requires strong problem-solving skills, effective communication, and the ability to work under...