Director of Customer Service Operations

About the RoleWe are seeking a seasoned professional to lead our Americas region as a Director of Operations. This role offers a unique opportunity to grow your career and expand your learning opportunities in various areas.Key ResponsibilitiesCo-lead service delivery for the North & South Americas region through effective management of SSM staff.Manage and...

About the RoleWe are seeking a highly skilled Customer Service Director for North America to lead our customer service team in delivering exceptional results and driving business growth. This role is responsible for overseeing the customer service strategy, operations, and team performance across North America.Key ResponsibilitiesDevelop and implement...

About the RoleWe are seeking a highly experienced Strategic Operations Director to lead our Go-to-Market (GTM) Strategy & Operations team.Key ResponsibilitiesLead an Operations Team to foster synergy and collaborationCreate a strategic framework to leverage capabilities and drive E2E transformationDefine investments to support the elevation of the ops team's...

We are Straumann Group, a leading company in the dental industry, committed to delivering innovative solutions for esthetic dentistry, tooth replacement, and restoration. We empower our employees to make an impact, drive change, and stay ahead of the competition.As a Customer Service Manager at Straumann Group, you will be responsible for managing a team of...

About CitiCiti is a leading global bank with a rich history and heritage. We are committed to serving our clients, customers, and communities around the world.Job SummaryWe are seeking an experienced Finance Director of Accounting Operations to join our team. This role will be responsible for leading complex accounting operations, managing a team of...

Databricks is a leading data and AI company, trusted by over 10,000 organizations worldwide.**Job Summary:**We are seeking an experienced Senior Operations Director to join our Go-to-Market (GTM) Strategy & Operations team. This role will involve leading an operations team, defining and monitoring metrics, using data and qualitative information to drive...

Customer Service Operations SpecialistExperian is seeking a skilled Customer Service Operations Specialist to partner with the leadership team to create a customer service experience for new products in the financial services industry. The ideal candidate will have 3+ years of experience in high-performance customer service, operations, and service delivery,...

About CognizantCognizant is a leading provider of business consulting and technology services, committed to delivering value to our clients through the power of people.Job SummaryWe are seeking a highly motivated and results-driven Customer Service Operations Manager to join our team. As a key member of our customer service operations team, you will be...

About ExperianWe are thrilled to share that Experian has been named one of the 100 Best Companies to work for by FORTUNE and one of the 100 World's Most Innovative Companies by Forbes Magazine.Experian prioritizes our culture and looks to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team...

Company OverviewHuntsman Corporation is a leading global manufacturer and marketer of differentiated and specialty chemicals. With a portfolio of thousands of products, we serve a diverse range of consumer and industrial end markets.We operate more than 70 manufacturing, R&D and operations facilities in approximately 30 countries and employ around 9,000...

About Straumann GroupAt Straumann Group, we empower our employees to make an impact and drive change. Our commitment to innovation is rooted in evidence-based solutions that cater to the evolving needs of the dental industry.We are a leader in esthetic dentistry, tooth replacement, and restoration solutions. Our product portfolio includes dental implants,...

Job Title: Service Delivery DirectorJob Summary:This role is responsible for supporting the development, implementation, and governance of product support or solution portfolio throughout its lifecycle, ensuring alignment with pricing strategies and seamless service delivery. The role represents services within product or solution portfolio core teams,...

At Equifax, we are seeking a skilled Customer Service Operations Specialist to join our team. This role is crucial in ensuring that our customers receive exceptional service and support.Key Responsibilities:To provide high-quality customer service and support via phone, email, or other communication channelsTo resolve customer complaints and issues in a...

About the RoleWe are seeking a highly skilled Service Director to lead our Food and Beverage operations. This is a key role that requires strong leadership, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAssist management with hiring, training, and scheduling employeesMonitor dining rooms...

Culinary Operations DirectorEstimated Salary: $65,000 - $85,000 per yearAbout the RoleWe are seeking a highly skilled and experienced Culinary Operations Director to join our team at Marriott International, Inc. in Costa Rica.ResponsibilitiesLead kitchen management teams to ensure seamless daily operations and maintain high-quality food products.Develop and...

Unlocking Opportunities through Exceptional SupportAt Experian, we empower businesses to make informed decisions and drive growth. Our Consumer Information Services team is dedicated to delivering innovative solutions that revolutionize the customer credit lifecycle.We're seeking a talented Customer Service Operations Specialist to join our dynamic team! In...

Company OverviewAmazon Support Services Costa Rica Srl is a leading provider of customer service solutions, seeking an experienced Accounting Operations Director to lead our Accounts Payable team. With a focus on scalability and innovation, we strive to deliver exceptional results.Estimated Salary: $90,000 - $110,000 per yearJob DescriptionWe are looking for...

Job Title: Technical Support DirectorAbout the Role:We are seeking an experienced Technical Support Director to lead our team of technical professionals in delivering exceptional customer support. As a key member of our organization, you will be responsible for managing and exceeding Support KPIs and critical Technical Support Metrics.Key...

Moody's, a global integrated risk assessment firm, empowers organizations to make informed decisions.Job Overview:We are seeking a skilled Fulfillment Analyst to work with sales, sales operations, and content delivery teams. This role involves providing client permissions and license keys for electronic services, in accordance with contract...

OverviewIn this pivotal role as a Strategic Customer Success Director at Servicenow, you will be responsible for leading a team of early-in-career Customer Success Guides in delivering unparalleled customer experiences across Digital, Commercial, and Mid-Market customers.