Director of Customer Service Operations

Customer Service ExcellenceWe seek a seasoned professional to lead our team of Provider Services Specialists in delivering exceptional customer service to Straumann's customers in North America. As a Customer Service Director, you will create a culture of highly engaged employees, drive change, and contribute to the continuous improvement of Customer...

About the RoleWe are seeking a highly experienced Strategic Operations Director to lead our Go-to-Market (GTM) Strategy & Operations team.Key ResponsibilitiesLead an Operations Team to foster synergy and collaborationCreate a strategic framework to leverage capabilities and drive E2E transformationDefine investments to support the elevation of the ops team's...

We are Straumann Group, a leading company in the dental industry, committed to delivering innovative solutions for esthetic dentistry, tooth replacement, and restoration. We empower our employees to make an impact, drive change, and stay ahead of the competition.As a Customer Service Manager at Straumann Group, you will be responsible for managing a team of...

Customer Service Operations SpecialistExperian is seeking a skilled Customer Service Operations Specialist to partner with the leadership team to create a customer service experience for new products in the financial services industry. The ideal candidate will have 3+ years of experience in high-performance customer service, operations, and service delivery,...

Moody's unites the brightest minds to turn today's risks into tomorrow's opportunities.Job Overview:The Director of Americas Payroll Operations will oversee all aspects of payroll processing for the Americas region, managing relationships with global payroll vendors. This role requires a meticulous individual with deep knowledge of Americas payroll...

About ExperianWe are thrilled to share that Experian has been named one of the 100 Best Companies to work for by FORTUNE and one of the 100 World's Most Innovative Companies by Forbes Magazine.Experian prioritizes our culture and looks to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team...

About Straumann GroupAt Straumann Group, we empower our employees to make an impact and drive change. Our commitment to innovation is rooted in evidence-based solutions that cater to the evolving needs of the dental industry.We are a leader in esthetic dentistry, tooth replacement, and restoration solutions. Our product portfolio includes dental implants,...

About the Role We are seeking a highly skilled and customer-focused Customer Service Operations Associate to join our team at Copeland. As a key member of our Shared Services Centers, you will play a vital role in providing exceptional service to our customers across the globe.Key Responsibilities Your primary responsibilities will include:Processing...

About the RoleWe are seeking a highly skilled Service Director to lead our Food and Beverage operations. This is a key role that requires strong leadership, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAssist management with hiring, training, and scheduling employeesMonitor dining rooms...

Job Description:We are seeking an experienced Customer Service Team Lead to manage the overall performance of a team of customer service representatives.Main Responsibilities:Day-to-day team management in accordance with requirements and SLAsPrompt identification and resolution of issues including implementation of preventative measuresProvide high quality...

OverviewIn this pivotal role as a Strategic Customer Success Director at Servicenow, you will be responsible for leading a team of early-in-career Customer Success Guides in delivering unparalleled customer experiences across Digital, Commercial, and Mid-Market customers.

Job Title: Technical Support DirectorAbout the Role:We are seeking an experienced Technical Support Director to lead our team of technical professionals in delivering exceptional customer support. As a key member of our organization, you will be responsible for managing and exceeding Support KPIs and critical Technical Support Metrics.Key...

Company OverviewAmazon Support Services Costa Rica Srl is a leading provider of customer service solutions, seeking an experienced Accounting Operations Director to lead our Accounts Payable team. With a focus on scalability and innovation, we strive to deliver exceptional results.Estimated Salary: $90,000 - $110,000 per yearJob DescriptionWe are looking for...

About the RoleWe are seeking an experienced Customer Experience Operations Manager to join our team at Aligntech. In this role, you will be responsible for providing strategic leadership and direction for the delivery of pre- and post-sales services and support to clients/customers.As a key member of our operations team, you will manage all facets of...

At the Bosch Group, we are seeking a seasoned Customer Service Team Lead to join our operations team.This role offers a unique opportunity to leverage your leadership skills and expertise in customer service to drive excellence in our daily operations. As a key member of our team, you will be responsible for supervising a group of customer service...

Job Description:    As the Finance Operations Director at Experian, you will be responsible for leading the billing team, driving performance management, and employee relations. Key responsibilities include maintaining systems, providing leadership and expertise, creating reports and metrics, and communicating with the team.    About this role:The...

About the RoleThe Sr. Site Leader is responsible for the overall direction, scaling and operations of our site, creating a culture of customer obsession, high performance and high quality throughput. This role is accountable for the achievement of service levels, performance, productivity and cost goals and successful program implementation.Key...

Job DescriptionBosch Service Solutions is seeking a skilled Customer Service Representative to join our team in Costa Rica. In this role, you will be responsible for providing exceptional customer service to luxury vehicle owners over the phone, responding to emergencies, and collaborating with colleagues to ensure a unified response.Responsibilities-...

**Equifax Customer Service Job Overview**We are seeking a highly skilled and motivated customer service representative to join our team at Equifax. This role is responsible for responding to consumer inquiries in a timely and professional manner.**Key Responsibilities:**Respond to consumer complaints via phone or emailMaintain accurate records of all...

Auxis seeks a Customer Service Team Lead Specialist to support professional business and customer service operations. The ideal candidate provides high levels of customer satisfaction and productivity, ensuring excellent results in team performance.Job DescriptionThe Customer Service Lead provides professional business and customer service support to...