Empleos actuales relacionados con Vendor Dispute Resolution Expert - San José, San José - Amazon Support Services Costa Rica Srl
-
Investigation Specialist
hace 7 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout UsAmazon Support Services Costa Rica Srl is a leading provider of customer service solutions, committed to delivering exceptional experiences to our customers.Company OverviewWe are a team of highly skilled professionals dedicated to resolving vendor chargeback disputes in a timely and efficient manner. Our goal is to educate vendors, reduce...
-
Dispute Resolution Associate Manager
hace 6 días
San José, San José, Costa Rica Trevipay A tiempo completoAbout the RoleThe successful candidate will have a strong background in customer support and dispute resolution, with experience working in a fast-paced environment. As an Arbitration Success Expert, you will be responsible for managing relationships with clients, merchants, and customers, and ensuring that their needs are met in a timely and professional...
-
Dispute Resolution Specialist
hace 6 días
San José, San José, Costa Rica Smith+Nephew A tiempo completoCompany Overview:S Smith+Nephew is a leading medical technology company that designs and manufactures innovative products to take the limits off living. Our mission is to create the greatest good for society by investing in our people and the patients we serve.About the Role:The Dispute Resolution Specialist will be responsible for ensuring that invoice...
-
Dispute Resolution Specialist
hace 3 días
San José, San José, Costa Rica World Fuel Services A tiempo completoAt World Fuel Services, our employees are the driving force behind our global success. Our team of approximately 5,000 professionals is comprised of individuals from diverse backgrounds who thrive in an entrepreneurial and culturally-rich environment. We value innovative thinking, collaboration, and efficient execution, which enables us to drive sustained...
-
Technical Business Analyst
hace 5 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAt Amazon Support Services Costa Rica Srl, we are seeking highly analytical and detail-oriented professionals to join our Vendor Chargeback Dispute Management team in Costa Rica. As a Technical Business Analyst, you will play a critical role in investigating and resolving vendor chargebacks while providing exceptional customer service.About the RoleWe are...
-
Global Resolution Expert
hace 6 días
San José, San José, Costa Rica Western Union A tiempo completo**Job Overview**As a Global Resolution Expert at Western Union, you will play a key role in resolving complex customer cases. This is a unique opportunity to join a diverse and passionate customer-centric team serving 200 countries and territories.**Key Responsibilities:**Resolve customer complaints and issues through thorough analysis and effective...
-
Chargeback Resolution Expert
hace 5 días
San José, San José, Costa Rica Pfizer A tiempo completoJob DescriptionThe Chargeback Resolution Expert will process chargeback claims for wholesalers in the US and Puerto Rico and resolve exceptions related to contracts, products, and membership timely and accurately. Regular interfaces with internal and external customers, including GFS Americas, Wholesalers, Contract teams, Business Technology, and A/R and...
-
Dispute Resolution Analyst I
hace 3 semanas
San José, San José, Costa Rica World Fuel Services A tiempo completoAt World Fuel Services, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team.Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued.Our high-performance...
-
Client Resolution Expert
hace 2 días
San José, San José, Costa Rica Talent2Win A tiempo completoJob Summary:** As a Client Resolution Expert at Talent2Win, you will be responsible for resolving client issues efficiently and effectively.Key Responsibilities:**Identify and prioritize client issues based on urgency and complexity.Develop and implement effective solutions to resolve client issues.Collaborate with internal stakeholders to ensure seamless...
-
Arbitration Success Expert
hace 6 días
San José, San José, Costa Rica Trevipay A tiempo completoJob OverviewWe are seeking a highly skilled and experienced Arbitration Success Expert to join our team. In this role, you will be responsible for providing exceptional customer support and ensuring timely resolution of disputes.Key ResponsibilitiesExemplify TreviPay's Mission and ValuesMeet or exceed department metrics, program Service Level Agreements...
-
Contract and Vendor Management Expert
hace 3 días
San José, San José, Costa Rica Syniverse A tiempo completoWe're seeking a highly skilled Business Process Analyst to join our team at Syniverse. As a key member of our organization, you'll be responsible for developing and maintaining strong relationships with vendors and stakeholders.Job DescriptionThis role involves negotiating contract terms, conditions, and pricing with vendors, while ensuring compliance and...
-
Vendor Management and Strategic Sourcing Expert
hace 5 días
San José, San José, Costa Rica Emerson A tiempo completo**Job Responsibilities** The Vendor Management and Strategic Sourcing Expert will be responsible for:Negotiating favorable terms, conditions, and pricing with key third-party vendorsCollecting data and/or conducting analysis of spend and usage to ensure compliance to agreements, optimal usage, and to identify leverage opportunitiesLeading solution selection...
-
Experience Resolution Specialist
hace 5 días
San José, San José, Costa Rica Teleperformance A tiempo completoThe Experience Resolution Specialist plays a critical role in delivering exceptional customer experiences. This individual will work closely with customers to resolve their concerns and provide personalized support.Main Job Responsibilities:Handle customer inquiries and concerns in a professional and timely mannerFacilitate problem resolution in accordance...
-
Vendor Data Quality Expert
hace 4 días
San José, San José, Costa Rica Msd A tiempo completoAbout the RoleThe incumbent will be responsible for driving data excellence in our customer and vendor master data in preparation for the S4 HANA upgrade. This involves improving data quality through data analysis, cleansing, and standardization. The successful candidate will utilize Celonis technology, knowledge of SAP, and GBS Global Documentation to...
-
Customer Support Expert
hace 6 días
San José, San José, Costa Rica Teleperformance A tiempo completoThe Customer Experience Team is seeking a skilled Customer Support Expert to provide exceptional customer service. As a key member of our team, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Main Responsibilities:Assist cardholders with account-related questions and concernsAnswer phone calls...
-
Dispute Operation Manager
hace 3 semanas
San José, San José, Costa Rica Humanity A tiempo completoCompany DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated.If you identify with any of the following...
-
Pricing and Vendor Management Expert
hace 7 días
San José, San José, Costa Rica Nitel A tiempo completoAbout the RoleWe are seeking an experienced Pricing Specialist to join our team at Nitel. In this role, you will be responsible for maintaining a thorough knowledge of pricing, products, and network capabilities of our current and new vendors. You will analyze and source business to appropriate vendors, actively engage in product discussions and pricing...
-
Vendor and Customer Data Expert
hace 6 días
San José, San José, Costa Rica Lonza A tiempo completoKey ResponsibilitiesHandle standard requests for Vendor, Customer, Material, Customer Projects, and FICO related.Mainly handle requests originating from the Americas, but also handle requests from other regions according to the follow-the-sun principle.Handle special requests for the above-mentioned Master Data domains and regions.Elevate complex requests to...
-
Vendor Relations and Payment Expert
hace 3 días
San José, San José, Costa Rica Lonza A tiempo completoAs an Accounts Payable Helpdesk Analyst at Lonza, you will play a critical role in ensuring the smooth operation of our Accounts Payable cycle. Your responsibilities will include analyzing and following up on outstanding items to avoid overdue payments, investigating and initiating queries with vendors, communicating escalations to the AP Senior and...
-
Customer-Vendor Data Maintenance Expert
hace 5 días
San José, San José, Costa Rica Emerson A tiempo completoCompany OverviewEmerson is a leading company in automation solutions and engineering, with a rich history of innovation spanning over a century. Our commitment to excellence and cutting-edge technologies has positioned us as a leader in the industry.We believe that our success lies in the strength of our people, and we strive to foster an inclusive and...
Vendor Dispute Resolution Expert
hace 1 semana
**Responsibilities**
As a Support Operations Specialist, your key responsibilities will include:
- Meeting with Amazon vendors, stakeholders, and customers via virtual meetings and/or calls;
- Executing end-to-end processes and tools related to daily investigation tasks;
- Analyzing and investigating vendor chargeback disputes;
- Ensuring correct responses and processing;
- Seeking to improve internal processes to reduce and optimize the flow of chargebacks;
- Participating in the process of education for our vendors;
- Identifying issues and proactively seeking solutions;
- Actively looking for areas of opportunity for improvement of SOPs (Standard Operation Procedures) and internal documentation.
**Requirements**
To be successful in this role, you will need:
- 6+ months of customer service experience;
- Fluency in English, both written and spoken;
- A High School diploma.
**Preferred Qualifications**
We are looking for candidates with experience using Microsoft Office products and applications, as well as a University Bachelor's degree.
**Benefits**
Our inclusive culture empowers Amazonians to deliver the best results for our customers. We offer a range of benefits, including opportunities for growth and development, competitive compensation, and a dynamic work environment.
