Customer Relationship Specialist
hace 1 mes
About the Role:
We are seeking a highly motivated and skilled Customer Relationship Specialist to join our Inside Sales team in Costa Rica. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving revenue growth.
Responsibilities:
- Manage customer and territory P&L, ensuring critical thinking skills to successfully manage growth and profitability
- Generate new business through inbound and outbound calling, effectively communicating with customers and identifying needs
- Collaborate with field sales teams to answer RFPs, provide proposals, and QBR presentations, promoting TD SYNNEX solutions and services
- Identify business growth opportunities through research, executing growth plans for assigned sales territories
- Maintain detailed account profiles, understanding customer needs, and providing tailored solutions
- Develop written documentation and procedures for assigned sales accounts, delegating tasks to internal support teams as needed
- Travel/attend company events depending on necessity, fostering relationships with customers and industry professionals
Requirements:
- 4-year degree and 1-3 years of experience, or equivalent combination of relevant experience and education
- Strong data entry skills, excellent communication and problem-solving abilities
- Able to negotiate skillfully and promote/sell ideas persuasively, work independently with minimal supervision
- Possess basic understanding of TD SYNNEX strategy and initiatives, demonstrate adaptability and resilience under pressure
What We Offer:
- Estimated salary range: $60,000 - $80,000 per year
- Ongoing training and development opportunities to enhance your skills and career
- Benefits package tailored to meet your individual needs, including elective options and employee assistance programs
- Diverse and inclusive work environment that values collaboration and open communication
- Opportunities for professional growth and advancement within the company
About TD SYNNEX:
TD SYNNEX is a leading global distributor and solutions provider, serving the IT and consumer electronics industries. Our Costa Rican office is part of a larger network of teams working together to deliver innovative solutions to our customers.
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