Customer Relationship Specialist

hace 1 mes


San José, San José, Costa Rica TDCR Tech Data Costa Rica A tiempo completo

About the Role:

We are seeking a highly motivated and skilled Customer Relationship Specialist to join our Inside Sales team in Costa Rica. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving revenue growth.

Responsibilities:

  • Manage customer and territory P&L, ensuring critical thinking skills to successfully manage growth and profitability
  • Generate new business through inbound and outbound calling, effectively communicating with customers and identifying needs
  • Collaborate with field sales teams to answer RFPs, provide proposals, and QBR presentations, promoting TD SYNNEX solutions and services
  • Identify business growth opportunities through research, executing growth plans for assigned sales territories
  • Maintain detailed account profiles, understanding customer needs, and providing tailored solutions
  • Develop written documentation and procedures for assigned sales accounts, delegating tasks to internal support teams as needed
  • Travel/attend company events depending on necessity, fostering relationships with customers and industry professionals

Requirements:

  • 4-year degree and 1-3 years of experience, or equivalent combination of relevant experience and education
  • Strong data entry skills, excellent communication and problem-solving abilities
  • Able to negotiate skillfully and promote/sell ideas persuasively, work independently with minimal supervision
  • Possess basic understanding of TD SYNNEX strategy and initiatives, demonstrate adaptability and resilience under pressure

What We Offer:

  • Estimated salary range: $60,000 - $80,000 per year
  • Ongoing training and development opportunities to enhance your skills and career
  • Benefits package tailored to meet your individual needs, including elective options and employee assistance programs
  • Diverse and inclusive work environment that values collaboration and open communication
  • Opportunities for professional growth and advancement within the company

About TD SYNNEX:

TD SYNNEX is a leading global distributor and solutions provider, serving the IT and consumer electronics industries. Our Costa Rican office is part of a larger network of teams working together to deliver innovative solutions to our customers.



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