Fintech Career Specialist
hace 1 mes
At Tek Experts, we're looking for a talented Fintech Career Specialist to join our team. As a Fintech Career Specialist, you will be responsible for delivering exceptional customer support experiences with Microsoft.
Key Responsibilities:
We're seeking someone who can own, troubleshoot and solve customer technical issues, utilizing collaboration, troubleshooting best practices and transparency within and across teams. This includes identifying cases that require escalation, creating and maintaining incident management requests, and contributing to case deflection initiatives.
Requirements:
To be successful in this role, you'll need a minimum of 1 year of experience in financial services and/or technical support, managing customers. Familiarity with Azure and/or competing cloud products is preferred, as is knowledge of Excel and troubleshooting skills. You should also have technical skills, including understanding of subscription management and billing platforms.
What We Offer:
As a Fintech Career Specialist at Tek Experts, you'll have the opportunity to work with a global team, gain experience in a dynamic industry, and contribute to the growth and success of our company. If you're passionate about technology and creative problem-solving, we'd love to hear from you.
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