Back Office Operations Specialist

hace 2 meses


San José, San José, Costa Rica Monifai A tiempo completo

We are seeking a diligent Back Office Operations Specialist to support the front office functionality and smooth operations for our site in Costa Rica.

This role is part of the back office team, responsible for aiding in administrative and managerial aspects of our staff in the front office. The ideal candidate will contribute to the efficiency of the organization and help Monifai expand its access to capital in new markets.

Monifai is an emerging market leader providing secure digital financial solutions. As the first cash-free certified fintech in Costa Rica, we offer innovative lending products that empower people to grow and thrive.

Key responsibilities include:

  • Overseeing the inclusion, exclusion, and update of balances of insurance policies
  • Performing customer maintenance and operations as needed
  • Leading and being accountable for the entry, exit, and inventory of documents
  • Supporting the end-to-end process of formalization and disbursement
  • Assisting with key administrative duties, research, data analysis, and accounting functions

The successful candidate will have:

  • A Bachelor's Degree in Business Administration, Economics, Finance, or a related field
  • At least 2 years of experience in credit areas
  • Strong understanding of computer operating systems and MS Office software
  • Detailed-oriented work ethic and excellent organizational skills
  • Outstanding collaborative and communication skills

Estimated annual salary: $50,000 - $65,000 based on location and experience.



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