Compliance Operations Specialist

hace 16 horas


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

At Amazon, we are committed to providing a safe and compliant environment for our customers and associates. As a Compliance Operations Specialist, you will play a key role in ensuring that imported products meet the legal requirements of their destination country.

Job Responsibilities:

  • Classify products based on their potential hazardous risk, using reliable information in compliance with global regulations.
  • Verify all imported products have been properly entered into the destination country's database.
  • Remove from marketplaces or escalate unsafe products to protect customer safety.
  • Identify and remove from the website products that violate our Restricted Products policies.
  • Provide classification for complex ASINs that are blocked based on Ingredients, regulatory expertise, and guidelines.

About You:

  • You will have 2+ years of experience in Customer Service and/or Back-Office corporate environments.
  • You will have B2 English proficiency or higher.
  • You will be proficient in identifying hazardous chemical products across an ever-expanding catalogue.

About Our Team:

We are part of the rapidly expanding Chemical Safety and Compliance (CSC) program, which forms a key pillar of the overall PARS organisation. CSC has a mission to protect the health of associates, customers, and supply chain partners by innovatively identifying hazardous chemical products, executing internal and external mechanisms to gather required compliance requirements, and improving the Selling Partner Experience through implementing tech solutions to ambiguous challenges.

Benefits:

  • Estimated salary: $55,000 - $65,000 per year.
  • This is a full-time, permanent position based in Costa Rica.

Our Company:

Amazon is a multi-national technology company with a commitment to customer satisfaction and compliance. We are dedicated to providing a safe and compliant environment for our customers and associates.



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