Global Operations Compliance Specialist

hace 2 semanas


San José, San José, Costa Rica Pfizer A tiempo completo

Job Summary

The Global Operations Compliance Specialist is responsible for ensuring compliance with MAPP policy, Country Annex, and MEET standards in transactions processed through the Service Center. This role involves close monitoring of Meeting Planning Agencies (MPAs) assigned to transactions to ensure logistics actions are completed according to SLAs and quality expectations.

Duties and Responsibilities

  • Receive, review, and document all transactions coming into the Service Center
  • Closely monitor MPAs assigned to transactions, ensuring logistics actions are completed in accordance with SLAs and quality expectations
  • Ensure assigned My Anti-Corruption Processes and Policies (MAPP) transactions are compliant with MAPP policy, Country Annex, Country Profile, MEET Standards, and properly documented across MEET systems
  • Detailed review/submission of all MEET data/submissions to ensure accuracy
  • Responsible for completing compliance checklists of compliance activities
  • Ensure contracts and letters for MEET transactions are reviewed and signed appropriately
  • Create and execute healthcare contracts for external healthcare professionals, ensuring fair market value is accurate (per FMV calculator) and the healthcare provider (HCP) is qualified (CV review)
  • Work with market colleagues or business leaders to identify MAPP/HCP-related transactions and support field force as needed with applicable meetings
  • Work with Business to resolve any errors, issues, or rejections resulting from transaction review
  • Perform exception remediation as needed
  • Collect audit support and documentation review for transactions
  • Post-event reconcile budget/plan to outcome
  • Complete other close-out activities as needed
  • Support payment and processing activities as needed, including getting account info, vendor maintenance, meeting PO, card management, down payments, and individual logistics payments

Qualifications

This role requires a strong technical skillset in managing transactions within a global system, excellent written and verbal communication skills, and a high level of self-motivation, energy, and flexibility. Preferred qualifications include SAP/Ariba experience, a bachelor's degree in Business, Finance, or a related discipline, fluency in English and Portuguese, and strong compliance experience and financial or audit controls background.

Salary Range: $80,000 - $110,000 per annum



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