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Customer Experience Leader
hace 7 días
Equifax is where you can power your possible. We're seeking a Product Fulfillment Senior Agent who is passionate about delivering exceptional customer experiences. As a results-driven individual with high adaptability and strong interpersonal skills, you'll be responsible for managing team performance, ensuring on-time project completion, and providing superior client care.
Responsibilities include:
- Documenting and organizing team productivity against established standards.
- Maintaining regular management reports, as required.
- Partnering with key resources in the Business Units, Center of Excellence, and Shared Services Center to identify potential process improvement initiatives.
To succeed in this role, you'll need:
- Fluent French and English language skills (B2) both written and spoken.
- Basic knowledge (25%) of G-suite programs (Sheets, Docs, Slides, etc).
- Experience in Management positions (at least 1 year).
We're committed to creating a diverse and inclusive workplace that values creativity, innovation, and collaboration. Join us and discover how you can contribute to shaping the future of data and analytics.
