Senior Back Office Manager

hace 1 día


San Francisco, Heredia, Costa Rica Huntsman A tiempo completo
About the Position

We are looking for an experienced Senior Back Office Manager - Customer Fulfillment Leader to join our team at Huntsman Corporation's GBS Site in San Jose, Costa Rica.

In this role, you will be responsible for managing a team of Pricing Analysts and Back Office Representatives to drive delivery of exceptional customer service.

Key Responsibilities
  • Drive customer loyalty and achievement of the company's sales and revenue objectives by delivering exceptional customer service.
  • Analyze customer service issues and drive service-level improvements.
  • Exemplify and drive adherence to quality, safety, and compliance standards.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree or equivalent in Supply Chain, Business, Engineering, Economics, or other quantitative areas.
  • 5 years of professional experience in inside sales, supply chain, pricing, finance, or customer service, preferably in chemicals or manufacturing.
  • Commercial exposure and a proven track record in supply planning/production planning.
  • Order Management experience required.

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