Back Office Customer Support Representative
hace 6 horas
As a Customer Service Representative (Back Office), you will be responsible for completing the complaint/return process from receipt through to dispatch, following established procedures for each service request, and ensuring a high level of customer satisfaction.
You will also be required to monitor customer complaint/return status on a regular basis, resolve problems with potential customer impacts, and control the return delivery process in SAP.
In addition, you will need to create and maintain strong working relationships with CSRs, Sales, Finance, Logistics, and Supply Chain team members.
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Customer Service Back Office
hace 2 semanas
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoJob Description:Customer Service Representative (Back Office)Role Overview:Huntsman Corporation's Regional Customer Service team is searching for an experienced Customer Service professional in our newly formed hub in Costa Rica.The CSR Back Office supports the Customer, Customer Service Representative, Commercial and Supply Chain in the delivery of defined,...
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Senior Back Office Manager
hace 24 horas
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoAbout the PositionWe are looking for an experienced Senior Back Office Manager - Customer Fulfillment Leader to join our team at Huntsman Corporation's GBS Site in San Jose, Costa Rica.In this role, you will be responsible for managing a team of Pricing Analysts and Back Office Representatives to drive delivery of exceptional customer service.Key...
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Pricing and Back Office Manager
hace 7 días
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoKey ResponsibilitiesManage a team of Pricing Analysts and Back Office Representatives to drive delivery of exceptional customer service.Collaborate with other Customer Fulfillment Team Leaders to ensure alignment on best practices.Assist in developing and maintaining strong, collaborative customer relationships.Analyze customer service issues and drive...
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Back-Office Operations Coordinator
hace 4 días
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoRequired Skills and QualificationsHigh School diploma or equivalent6+ months of working experience in corporate customer service, back-office, or contact center corporate environmentsB2 English proficiencyB2 French proficiency (optional)BenefitsOur team offers a dynamic and inclusive work environment, with opportunities for growth and development. As an...
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Back Office Chargeback Specialist
hace 1 día
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout UsAmzn Support Srvcs Costa Rica is a leading organization in the industry, dedicated to providing exceptional support services. Our team is passionate about delivering high-quality solutions that meet our customers' needs.Job SummaryWe are seeking an experienced Back Office Chargeback Specialist to join our team in Costa Rica. As a key member of our...
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Customer Support Representative
hace 3 semanas
San Francisco, Heredia, Costa Rica Equifax A tiempo completo**Customer Service Supervisor Job Description****What you'll do**- **Respond to the Assistel consumer line**- **Comply with metrics and overall performance expectations**- **Identify consumer needs via thorough analysis of the consumers' credit file**- **Properly document of follow-up actions for partner departments best resolution**- **Initiate and resolve...
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Customer Support Representative
hace 5 días
San Francisco, Heredia, Costa Rica Procore Technologies A tiempo completoJob Description What if you could use your people skills to support a product that impacts how communities' hospitals, homes, sports stadiums, and schools worldwide are built? Construction impacts the lives of nearly everyone in the world, yet it's also one of the world's least digitized and least-served industries.That's why we're looking for a talented...
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Back Office Analyst
hace 6 días
San Francisco, Heredia, Costa Rica Softtek A tiempo completo**Role: Back Office Analyst**:- High School diploma.- Minimum of 1 year of data entry experience is required- Strong communication/negotiation skills both verbally and written.- Feel comfortable working in an autonomous environment where you are expected to resolve customer's issues on your own.- Deadline & detail oriented.- Great organizational and time...
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Customer Service Representative
hace 2 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAt Amzn Support Srvcs Costa Rica, we are seeking a driven and experienced professional to join our team as a Customer Service Representative. This role plays a critical part in delivering exceptional customer experiences by working directly with publishers in the Arabic language.The ideal candidate will possess excellent written and verbal communication...
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Customer Support Representative
hace 2 semanas
San Francisco, Heredia, Costa Rica Equifax A tiempo completo**Customer Service Supervisor Job Description****Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.****We are looking for a Product Fulfillment Senior agent, someone who is results driven, with high...
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Kdp Customer Service Representative
hace 2 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout Amzn Support Srvcs Costa RicaAmzn Support Srvcs Costa Rica is a service provider for self-publishing books to the Amazon Kindle store. We are seeking a skilled Kdp Customer Service Representative to join our team.The Kdp Cs Agent Role will be the front line interface between Amazon and publishers/content providers who use the KDP website to upload...
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Back Office Bilingüe
hace 3 semanas
San Francisco, Heredia, Costa Rica Grupo Stt A tiempo completoBack Office Bilingüe, quién realizará las siguientes funciones:El analista será encargado de ingresar facturas para pago en el sistema SAP.**Requisitos**:Estudiante de Bachillerato en Administración de Empresas o Bachillerato en Contabilidad o Finanzas/Técnico medio en contabilidad.**Experiência**: 3 meses en puestos administrativosExperiência previa...
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Customer Service Representative
hace 2 días
San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completo**Job Summary:**Sysco Costa Rica seeks a skilled Credit & Collections Customer Care Specialist to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences while resolving complex credit and collections issues.**Key Responsibilities:**Respond to inbound calls from customers,...
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Customer Service Representative
hace 24 horas
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo**About the Role:**We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for customers when they call or raise a ticket to GBS. You will provide correct guidance and information, according to KPIs and company policies, with a good customer service orientation.**Your Key...
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Customer Support Manager
hace 2 días
San Francisco, Heredia, Costa Rica Tebra A tiempo completoAbout the JobThe Customer Support Supervisor at Tebra oversees the day-to-day operations of the Customer Support team, ensuring exceptional service delivery to customers. This role involves supervising a team of up to 15 representatives, driving achievement of corporate and support goals, and developing high-performing teams.Your Key...
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Technical Support Representative: Service
hace 1 semana
San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completoWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave you...
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Technical Support Representative-Portuguese
hace 2 semanas
San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completoWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave you...
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Dental Customer Care Representative
hace 2 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo**Job Description**We are seeking a highly motivated Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service to our customers, responding to their inquiries, and resolving any issues they may encounter.**Key Responsibilities**Provide outstanding customer service, addressing customer...
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Customer Support Representative II
hace 3 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAt Experian, we are dedicated to helping businesses make smarter decisions by providing them with the best-in-class data and innovative technology.We are seeking a highly motivated, client-focused individual to join our team as a Customer Support Representative II.Your primary responsibility will be to provide high-level support to Automotive customers,...
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Customer Support Representative
hace 1 semana
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Description As the world of work evolves, human capital management must keep pace.Employers have been looking for scalable, client-focused alternatives.In response, Experian has brought together the industry's experts to offer the best– a suite of specialized solutions delivering unmatched service, trusted experience, and client-inspired innovation.We...