Senior Cloud Business Transformation Lead

hace 3 días


San José, San José, Costa Rica Splunk A tiempo completo

About Splunk

Splunk is a leader in the enterprise resilience space, powering over 11,000 organizations to secure and optimize their digital worlds. Our award-winning culture and regular appearances on 'Best Places to Work' lists are a testament to our commitment to innovation and employee satisfaction.

We're not just building a safer and more resilient world – we're also passionate about fostering a work environment that values individuality and authenticity. When you join us, we ask that you bring your whole self, your unique experiences, skills, and passions. This is what we call your 'million data points.'

At Splunk, we believe that when you feel free to be yourself, it makes it easier for us to be us. We're a company driven by people who are passionate about our product and dedicated to delivering the best experience for our customers. Our core values include being committed to our work, our customers, having fun, and most importantly, each other's success.

About the Role

The Splunk Cloud team is an exciting and fast-paced organization where you'll have the opportunity to drive tangible and scalable change. From this strategic position, we merge people, processes, and technology to optimize how our end users interact with Splunk's Cloud service.

As a Senior Cloud Business Transformation Lead, you will investigate, streamline, and enable the workflows that deliver Splunk Cloud products and services to our customers. Key responsibilities include:

  • Drive strategic improvements with a focus on scalability
  • Improve business processes and systems that support the delivery of our Cloud service offerings
  • Develop solutions for delivery of key business operations to improve their overall efficiency
  • Collaborate with teams across Cloud to implement changes that benefit multiple functions
  • Partner with business systems team to implement solutions that mature Cloud's service and delivery
  • Listen to and absorb our business partners' experiences and challenges to convert them into business and technical project requirements
  • Oversee execution of sophisticated projects within a defined program while managing timeline, risks, and stakeholder expectations
  • Build accurate reports for Cloud teams that provide insight into operational efficiency of implemented workflows

Requirements

To succeed in this role, you should possess:

  • Previous experience in product management, program management, process improvement, and business strategy
  • 3+ years of Program Management, Business Operations, and/or Business Process Analyst experience
  • Familiarity with delivering a SaaS solution
  • Growth mentality conducive with a dynamic, innovative, and congenial work culture
  • Strong analytic, planning, and leadership skills
  • Excellent verbal and written communication skills

What We Offer

This role is eligible for a competitive benefits package, including Medical, Dental, Personal and Sick days, an ESPP, and much more. Learn more about our comprehensive benefits and wellbeing offering here.

We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability, or medical condition.



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