AI Technical Support Specialist
hace 4 días
Introduction
We are seeking a skilled Technical Support Professional to join our IBM Data & AI Support team.
Your Role and Responsibilities
This role involves providing technical support to IBM clients, understanding their concerns, managing expectations, and utilizing technical and negotiation skills to diagnose and troubleshoot problems.
DataandAI
Requirements
We require a relevant university degree in progress, ideally in Information Technology or Computer Science. You should have programming knowledge, at least 1 year's experience with a programming or scripting language, and fluency in English both verbal and written.
Apart from these basic requirements, we prefer candidates with operating systems and/or Linux or Redhat certifications, knowledge of Business Analytics tools like Cognos Analytics, Tableau or equivalent, and virtualization technologies.
Working with us
As an IBMer, you will be encouraged to learn and develop yourself and your career. We trust you to provide on-going feedback to help other IBMers grow, collaborate with colleagues, and drive exceptional outcomes for our customers.
Our team is growth-minded, always staying curious, open to feedback and learning new information and skills. We believe that continuous learning and development is key to success, and we offer the resources and support needed to achieve this.
Earnings
The estimated salary for this role is approximately $85,000 per annum, depending on location and experience.
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