Remote IT Associate

hace 1 semana


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

Job Summary

This is an exciting opportunity to join our team at Equifax as a Remote IT Associate. The successful candidate will be responsible for providing technical support to our internal associates across various devices.

Key Responsibilities

  • Provide technical assistance to internal associates via remote means.
  • Maintain accurate records of technical issues and solutions in our Support tool.
  • Foster effective communication with the next level of support regarding unresolved issues.
  • Contribute to the development of troubleshooting documentation and runbooks.
  • Possess excellent verbal and written communication skills.

Requirements and Qualifications

  • Completion of a technical high school program
  • Bilingual proficiency in English and Spanish (B2 level)

Desirable Skills

  • CompTIA A+ and/or Microsoft certifications (optional)

About Our Organization

We pride ourselves on offering a comprehensive benefits package, including medical and life insurance, gym facilities, and opportunities for professional growth and development.

EQUAL EMPLOYMENT OPPORTUNITY

We are committed to diversity and inclusion and welcome applications from qualified candidates regardless of their background.



  • San Francisco, Heredia, Costa Rica Ntt Data Services A tiempo completo

    We are looking for an IT Infrastructure Associate to join our team in Heredia, Costa Rica**Job Description:**This role involves providing technical support to our clients, installing and configuring hardware and software, and troubleshooting technical issues related to IT infrastructure.**Key Responsibilities:**Install and configure computer equipment,...


  • San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    Sgf Global is looking for a Global IT Compliance Associate to support our audit and compliance functions in Heredia, Costa Rica.In this role, you will assist in the development, implementation, and maintenance of our internal control framework.You will work closely with our Director of IT Compliance to identify areas for improvement and implement corrective...

  • Remote Team Manager

    hace 5 días


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Experian is a global information and analytical services company that helps organizations and consumers manage risk and reward. Our vision is to create a better tomorrow by unlocking the power of data.We believe in the importance of diversity, equity, and inclusion in our workplace. We value the uniqueness of every individual and want you to bring your whole...

  • It Support

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo

    An Importan company is looking for an IT Support with advanced English.Provide Help Desk Support onsite for all client employees and contractors.The associate will greet all incoming users, coordinates, diagnoses, and troubleshoots incoming issues, provides support services to users with technical problems and information technology issues involving desktop,...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    **Our Company Overview**Bosch Service Solutions is a global leader in Business Process Outsourcing, providing innovative solutions for complex business processes and services.We use the latest technology and IoT to develop integrated solutions in Mobility, Monitoring, and Customer Experience, supporting customers in over 35 languages.With around 9,000...

  • IT Manager Leadership

    hace 1 semana


    San Francisco, Heredia, Costa Rica Boston Consulting Group A tiempo completo

    About Us\Boston Consulting Group is a leading management consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. We were founded in 1963 as the pioneer in business strategy, and today we help clients drive total transformation through complex change, inspiring...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    About the Role">We are looking for a skilled Remote Help Desk Technician to join our team at Equifax. In this role, you will provide remote technical support to internal associates for their Windows and Mac laptops, printers, mobile phones, and other devices.">Key Responsibilities">You will be responsible for taking inbound calls from customers, working on...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Title: Auxis Service Desk AnalystJob Summary: We are seeking a highly skilled technical support specialist to join our Auxis team. The successful candidate will have excellent customer service skills, technical knowledge, and experience in providing support for complex technical issues.Responsibilities:- Incident/request/problem/knowledge management-...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Auxis is seeking an IT Infrastructure Support Technician to join our team. As an SOC Analyst, you will play a critical role in maintaining the security and integrity of client operating systems.Key responsibilities include:Providing first- and second-level support for OS issues, hardware performance, and security vulnerabilities.Ensuring high levels of...

  • IT Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Boston Consulting Group A tiempo completo

    Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...

  • It-Hardware & Networking

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Pts Consulting Services A tiempo completo

    **Job ID**:**JDPTS1030**:Posted on: 2021-12-30 1**Status**:Active**About Us**:We are PTS Consulting Services, an energetic forward-looking company that takes pride in partnering with our customers by providing holistic solutions around Process, Technology and Services.PTS Consulting Services has grown a lot over the past few years, expanding our reach and...

  • IT Support Specialist

    hace 1 semana


    San Francisco, Heredia, Costa Rica Pts Consulting Services A tiempo completo

    About UsWe are PTS Consulting Services, a forward-thinking company that takes pride in partnering with our customers to deliver holistic solutions around Process, Technology, and Services. With a strong presence globally, we offer tailored services to Fortune 500 clients across diverse industries.Our success is built on the foundation of Quality. We create...


  • San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    The IT Infrastructure Technician role at NTT DATA Services is perfect for those passionate about technology and customer satisfaction! As a Field Services Engineer, you will provide technical support to customers in Heredia, Costa Rica, using your expertise to resolve Level 1 problems with personal computer hardware, software, and peripherals.Key...

  • It Manager

    hace 1 semana


    San Francisco, Heredia, Costa Rica Boston Consulting Group A tiempo completo

    Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.BCG was the pioneer in business strategy when it was founded in 1963.Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the Team: Our Product Assurance, Risk and Security team is dedicated to protecting customers, associates, and partners from unsafe products, providing technical expertise, and delivering innovative solutions to complex problems. We prioritize improving the experience for Amazon's Selling Partners and ensure transactions meet required documentation for...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    **About Bosch Service Solutions**We are a leading global supplier of Business Process Outsourcing for complex business processes and services, leveraging the latest technology and Internet of Things to develop integrated and innovative service solutions in Mobility, Monitoring, and Customer Experience.With over 9,000 associates at 27 locations worldwide, we...

  • Cloud Engineer

    hace 3 días


    San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

    Cloud Engineer Job Summary">We are seeking a skilled Cloud Engineer to join our IT services team. As a key member of our IT department, you will be responsible for providing application support and working with our diverse and collaborative teams to drive business outcomes.">About Align Technology">At Align Technology, we believe in the power of a smile, and...

  • Data Associate-

    hace 3 días


    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Speak, write, and read fluently in English- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Work with text, speech and other types of data and attach tags to the contents, at scale.- Deliver high quality of labeled data, leveraging guidelines to meet specific key performance indicators, and- using in-house tools and...

  • IT Support Specialist

    hace 5 días


    San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo

    Job Summary:">We are seeking an IT Support Specialist to join our team at Global Services Business. This role is responsible for providing technical support and assistance to employees and clients, ensuring seamless IT operations and customer satisfaction.">Key Responsibilities:">">Provide Help Desk Support onsite for all client employees and...

  • Chanqe Operations Analyst

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    **Change Operations Analyst (Remote)****Heredia, Costa Rica**SGF Global is looking for a Change Operations Analyst, for IT enterprise in Heredia, Costa Rica.**Requirements**:- Associates or bachelor's degree in Computer Science or related field.- 5 years of IT experience- Strong Attention to Detail- Must be passionate about contributing to an organization...