IT Infrastructure Support Technician
hace 4 días
Auxis is seeking an IT Infrastructure Support Technician to join our team. As an SOC Analyst, you will play a critical role in maintaining the security and integrity of client operating systems.
Key responsibilities include:
- Providing first- and second-level support for OS issues, hardware performance, and security vulnerabilities.
- Ensuring high levels of system availability and performance through proactive monitoring.
- Collaborating with IT teams to resolve issues promptly.
- Reviewing logs of events to identify potential security threats.
Requirements:
- Bilingual English-Spanish language skills.
- 1+ years of experience in IT infrastructure support.
- Knowledge of ITIL framework.
PREFERRED SKILLS:
- Experience with cloud computing and virtualization technologies.
- Windows Server administration with networking and Linux knowledge.
- Disaster recovery techniques.
- Security Incident management.
- CompTia Security Plus or CCNA CyberOps Associate certification.
- Familiarity with security appliances and solutions.
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