IT Infrastructure Support Technician

hace 4 días


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

Auxis is seeking an IT Infrastructure Support Technician to join our team. As an SOC Analyst, you will play a critical role in maintaining the security and integrity of client operating systems.

Key responsibilities include:

  • Providing first- and second-level support for OS issues, hardware performance, and security vulnerabilities.
  • Ensuring high levels of system availability and performance through proactive monitoring.
  • Collaborating with IT teams to resolve issues promptly.
  • Reviewing logs of events to identify potential security threats.

Requirements:

  • Bilingual English-Spanish language skills.
  • 1+ years of experience in IT infrastructure support.
  • Knowledge of ITIL framework.

PREFERRED SKILLS:

  • Experience with cloud computing and virtualization technologies.
  • Windows Server administration with networking and Linux knowledge.
  • Disaster recovery techniques.
  • Security Incident management.
  • CompTia Security Plus or CCNA CyberOps Associate certification.
  • Familiarity with security appliances and solutions.


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