Senior Collections Specialist

hace 1 mes


Santa Cruz, Costa Rica Transunion A tiempo completo

At TransUnion, we believe that information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life.

The role of the Collector at TransUnion involves working with high volume customers and offices to resolve complex issues and collect on escalated aging invoices. This is an exciting opportunity not only to build relationships with assigned customers but also to use critical thinking skills to resolve more complicated collections issues.

As a key member of our team, you will be responsible for facilitating the communication, information exchange, and relationship building required to collect the billings due within the specified contractual terms. You will contribute to process improvement and proactively contact clients with overdue receivables to coordinate collection plans.

We are looking for a strong candidate with a minimum of 2-3 years of hands-on collections experience dealing with B2B customers. You will have fluency in English and Spanish, a strong customer-focused attitude, and proficiency in Microsoft Excel. Experience with PeopleSoft is preferred.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.



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