Senior Quality Assurance Specialist
hace 1 mes
**Job Summary**:
We are seeking a Senior Quality Assurance Specialist to join our team at LSEG. The successful candidate will be responsible for ensuring the timely delivery of high-quality Due Diligence reports, while maintaining compliance with our Standard Operating Procedure and other relevant company procedures.
Main Responsibilities:
- Perform a quality control review of reports and provide feedback on any omissions or errors found.
- Supervise errors and omissions that arise during the review stage and collaborate with the Manager on any training needs for the team.
- Empower, guide, and connect with analysts throughout the lifecycle of the Enhanced Due Diligence Report.
- Harmonize with other Specialists, SMEs, Team Leaders, and global Customer Success Managers to develop a good rapport and sound working relationship.
- Complete ad-hoc tasks assigned by the Team Leaders or Hiring Manager.
- Act as a backup for other Specialists when required.
Key Performance Indicators:
- Ensure high-quality work is delivered.
- Effectively manage time and work under pressure.
- Perform as part of a team and work independently.
- Meet efficiency targets.
- Maintain regular attendance and report to work on time.
Required Skills:
- Graduate degree or equivalent experience.
- Must have experienced-level knowledge of researching and writing EDD reports.
- Excellent written and verbal communication skills.
- Good time and task management skills.
- Quality checker abilities.
- Highly organized and detail-oriented.
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