Quality Assurance Specialist

hace 2 meses


Santa Cruz, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo
About the Role

The Specialist, Quality Control will be responsible for timely delivery of high quality improved Due Diligence reports (RDD); ensuring compliance with the Standard Operating Procedure and other relevant company's procedures at all times.

Major Responsibilities/ Accountabilities:

  • To ensure timely delivery of improved and high quality Due Diligence or projects.
  • To undertake a quality control review of reports and to give feedback in relation to any omissions and/or errors found.
  • To supervise such errors and/or omissions which arise during the review stage and liaise with the Manager in connection with any training needs of their team.
  • Empower, guide and connect with the analysts, throughout the lifecycle of the Enhanced Due Diligence Report.
  • To harmonise with the other Specialists, SME, Team Leaders, Head of Research as well as with global Customer Success Managers. To develop a good rapport and sound working relationship with them through workload management.
  • To complete Ad-hoc tasks assigned by the Team Leaders or Hiring Manager.
  • Acting as back-up for other Specialists, when required

Key Performance Indicators:

  • Ensuring high quality work is delivered.
  • Effective time management and ability to work under time pressure.
  • Performing as part of team as well as working well independently
  • Meet the efficiency targets
  • Maintaining regular attendance and reporting to work on time.
Required Skills

Graduate degree or equivalent experience, Post Graduate Diploma or Professional Degree

Must have experienced level knowledge of researching and writing EDD reports

Excellent written and verbal communication

Good time and task management

Quality checker abilities

Highly organized and detail oriented.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.



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