Operations Cash Applications Specialist

hace 3 semanas


Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action Employer. We are seeking a highly skilled Operations Cash Applications Specialist to join our team.

About the Role

This is a challenging and rewarding role that requires strong analytical and problem-solving skills. As an Operations Cash Applications Specialist, you will be responsible for reconciling bank accounts, supporting the monthly closing process, resolving customer requests, and developing knowledge in company systems.

Key Responsibilities:

  • Reconcile bank accounts to ensure timely payments and resolve any discrepancies.
  • Support the monthly closing process by ensuring accurate and efficient processing of financial transactions.
  • Resolve customer requests in a timely and professional manner, adhering to company policies and procedures.
  • Develop knowledge in company systems and platforms, including ERP systems such as SAP or Oracle.

Additional Responsibilities:

  • Provide timely visibility to senior analysts or leaders of difficult cases, ensuring prompt resolution and minimizing downtime.
  • Complete Cash Apps Hub tickets and other requests within established SLAs, maintaining high levels of accuracy and efficiency.
  • Process card payments considering exceptions and obtaining approval, ensuring compliance with company policies and procedures.
  • Assist with internal or external audits, compiling requested samples and providing support as required.
  • Participate in updating position manuals or process support documentation, ensuring accurate and up-to-date information.
  • Identify opportunities for improvement and propose solutions, driving continuous process enhancement.
  • Help train new hires on established processes and policies, ensuring seamless onboarding and knowledge transfer.
  • Provide support and make requests as required by the company, demonstrating adaptability and flexibility.

Competences:

  • Build customer loyalty by providing exceptional service and ensuring trust between internal and external customers.
  • Embrace continuous improvement, using internal models to drive process enhancement and innovation.
  • Communicate openly and honestly with colleagues, leaders, and managers, fostering collaboration and teamwork.
  • Foster growth by demonstrating passion, commitment, and strong interest in results and objectives, driving personal and professional development.

We offer a competitive salary of $55,000 - $65,000 per annum, depending on experience, plus benefits and opportunities for career advancement.

Requirements:

  • A High School Diploma; Bachelor's in Business Administration, finance, accounting, economy, mathematics preferable.
  • 2-3 years of experience in a Shared Service Center or similar environment.
  • B2+ English Level.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Experience with at least one ERP system (SAP, Oracle, JD Edwards, BAAN, QAD, Intuitive, Mainframe).

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team as an Operations Cash Applications Specialist.



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