Cornerstone System Operations Specialist

hace 2 meses


Santa Cruz, Costa Rica Transunion A tiempo completo
About the Role

We are seeking an experienced Cornerstone System Operations Specialist to join our team at TransUnion. As a key member of our corporate systems department, you will play a crucial role in ensuring the smooth operation and maintenance of our Learning Management System (LMS).

Key Responsibilities

The successful candidate will be responsible for:

  • Loading and replacing training content as per stakeholder requirements.
  • Uploading, distributing, and tracking courses, job aids, and other training materials.
  • Built online assessments, evaluations, and reporting on results within the LMS.
  • Creating ILT events, sessions, and communications.
  • Identifying and recommending best practices for delivering training.
  • Troubleshooting eLearning courses, triggers, and settings using course authoring software.
  • Managing ongoing LMS maintenance, addressing Learning Transfer Objectives challenges.
  • Maintaining all system environments, including Production, Pilot, and Stage.
  • Reviewing and correcting Edge data migration tools and integrations daily.
  • Supporting third-party integrations into the LMS, including Zoom, Ping, Workday, and LinkedIn Learning.
  • Performing system tests to ensure seamless content flow and accessibility.
  • Conducting quarterly audits of the LMS catalog, reviewing and deactivating outdated content.
  • Owning the quarterly release process, from reviewing new features to regression testing and stakeholder communication.
About Us

TransUnion is a global leader in credit information and information management services. We help businesses, consumers, and communities achieve their goals through better risk management, customer relationships, and financial well-being. We value integrity, service, reliability, and innovation, and are committed to building strong economies and empowering people to achieve their dreams.

This is a remote position with occasional in-person attendance at work-related events. The role involves regular virtual and in-person performance of job responsibilities at an assigned TU office location for a minimum of two days a week.

Estimated Salary: $80,000 - $110,000 per year, depending on experience and qualifications.



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