Cash Applications Operations Specialist

hace 2 meses


Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

**Job Summary**

We are seeking a highly skilled Cash Applications Operations Specialist to join our team at Thermo Fisher Scientific. This role is responsible for reconciling bank accounts, supporting the monthly closing process, and resolving customer requests.

**Key Responsibilities:**

  • Reconcile bank accounts to ensure timely payment applications and medium to high complexity reconciliations.
  • Support the monthly closing process by fulfilling established tasks according to business unit requirements.
  • Resolve internal and external customer requests according to company processes and policies.
  • Develop knowledge in company systems and platforms for different divisions.
  • Provide support and advice to team members on research, resolution of doubts, and special cases of medium complexity.
  • Analyze medium to high complexity escalations from internal and external customers, identify solutions, and take action.
  • Ensure timely follow-up of outstanding receivables and provide visibility to Collections to meet team KPIs.
  • Actively participate in discussions with involved parties to clarify details necessary for resolution.
  • Complete Cash Apps Hub tickets and other requests within established SLAs through the correct process.

**Requirements and Qualifications:

To be successful in this role, you will need:

  • A High School Diploma; Bachelor's in Business Administration, finance, accounting, economy, or mathematics preferable.
  • 3+ years of experience, preferably in Shared Service Centers.
  • B2+ English Level.
  • Proficiency with MS Office (Word, Excel, Outlook).
  • Previous experience with at least one ERP system (SAP, Oracle, JD Edwards, BAAN, QAD, Intuitive, Mainframe). Experience in Banking portals.

**What We Offer:

In this role, you can expect a competitive salary of **$65,000 - $85,000 per year**, depending on location and experience. Additionally, you will have opportunities for growth and professional development, as well as a collaborative and dynamic work environment.



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