Financial Transactions Specialist
hace 3 días
Key Responsibilities:
- Reconcile bank accounts to ensure timely payment processing.
- Support the monthly closing process by fulfilling established tasks.
- Resolve internal or external customer requests according to company policies.
Process Knowledge:
Develop expertise in company systems and platforms for assigned processes.
Understand the end-to-end process flow.
Visibility and Communication:
Follow up on pending credits and provide visibility to Collections.
Communicate with senior analysts or leaders on difficult cases.
Operational Support:
Complete Cash Apps Hub tickets and other requests within established SLAs.
Process card payments according to exceptions and approval procedures.
Continuous Improvement:
Assist with internal or external audits.
Participate in updating position manuals or process support documentation.
Training and Support:
Help new hires with established processes and policies.
Provide support according to company needs.
Compliance and Ethics:
Comply with company ethics and integrity standards.
Use the open-door policy in process execution.
Desirable Abilities:
- Attention to detail
- Proactiveness
- Effective communication
- Customer focus
- Problem-solving
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