Financial Transactions Specialist

hace 3 días


Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

Key Responsibilities:

  • Reconcile bank accounts to ensure timely payment processing.
  • Support the monthly closing process by fulfilling established tasks.
  • Resolve internal or external customer requests according to company policies.

Process Knowledge:

Develop expertise in company systems and platforms for assigned processes.

Understand the end-to-end process flow.

Visibility and Communication:

Follow up on pending credits and provide visibility to Collections.

Communicate with senior analysts or leaders on difficult cases.

Operational Support:

Complete Cash Apps Hub tickets and other requests within established SLAs.

Process card payments according to exceptions and approval procedures.

Continuous Improvement:

Assist with internal or external audits.

Participate in updating position manuals or process support documentation.

Training and Support:

Help new hires with established processes and policies.

Provide support according to company needs.

Compliance and Ethics:

Comply with company ethics and integrity standards.

Use the open-door policy in process execution.

Desirable Abilities:

  • Attention to detail
  • Proactiveness
  • Effective communication
  • Customer focus
  • Problem-solving


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