Customer Service Insurance Representative

hace 9 horas


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Experian: Unlocking Opportunities in Customer Service

We are thrilled to offer a Full-time position as a Customer Service Insurance Representative at Experian, the world's leading global information services company.

About Us:

We pride ourselves on our commitment to diversity, equity, and inclusion. Our goal is to create a thriving, inclusive, and diverse team where people love their work and love working together. We believe that diversity, equity, and inclusion are essential to our purpose of creating a better tomorrow.

Job Summary:

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Insurance Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients. You will work closely with our insurance carriers to understand their offerings and provide accurate quotes to our customers. Your primary focus will be on producing customer insurance quotes based on profile details, running insurance history reports to ensure proper rating, publishing and sending finalized rates to customers, and maintaining the integrity of our database by ensuring data quality and accuracy.

Responsibilities:

  • Work with and understand offering of over 20 insurance carriers to quote policies for auto, home, renters, etc.
  • Follow SOPs to produce customer insurance quotes based on profile details
  • Run insurance history reports to ensure proper rating
  • Publish and send finalized rates to customers
  • Maintains the integrity of the database by ensuring data quality and accuracy

Requirements:

  • High School diploma Required.
  • B2 or C1 CEFR English communication skills or similar English language level Required.
  • 2 years of experience in detailed data entry, sales, backoffice, and/or customer service positions
  • Experience in the insurance industry is a plus

Benefits:

  • Medical, life, and dental insurance
  • Asociacion Solidarista
  • International Share Save Plan
  • Flex Work/Work from home
  • Paid time off
  • Annual Performance Bonus
  • Education Reimbursement
  • Family Bonding
  • Bereavement Leave
  • Referral Program

What We Offer:

We take pride in our unique culture, which values diversity, inclusion, and work-life balance. We offer flexible work arrangements, professional development opportunities, and a comprehensive benefits package. If you're passionate about delivering exceptional customer service and working in a dynamic team environment, we encourage you to apply.

Salary Estimate:

The estimated salary for this position is $60,000 - $80,000 per year, depending on location and experience.



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