Customer Experience Delivery Lead
hace 4 días
About Us
At Microsoft Corporation, we strive to deliver exceptional customer experiences that exceed expectations. Our CEnS organization is responsible for the strategy, design, and implementation of the Microsoft end-to-end customer experience.
Job Requirements
The successful candidate will have a passion for delivering customer success and a strong background in technical support engineering. Key qualifications include:
- Databricks expertise.
- English language proficiency (reading, writing, and speaking).
- Experience in customer-facing or customer support roles with strong troubleshooting and problem-solving skills.
Benefits
We offer a range of benefits and perks to support your well-being and career growth. These may include:
- Competitive compensation and benefits packages.
- Ongoing training and development opportunities.
- A dynamic and inclusive work environment.
-
Innovation and Customer Experience Lead
hace 3 días
Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completoJob DescriptionThe Innovation and Customer Experience Lead will be responsible for leading the design and development of contact center technology innovation strategy and platforms. This individual will work closely with cross-functional teams to identify opportunities for digital transformation and develop business cases to support these...
-
Customer Experience Ambassador
hace 2 días
Alajuela, Alajuela, Costa Rica Marriott Worldwide A tiempo completoJob Summary: We are seeking a highly skilled and experienced Guest Service Expert to join our team at Fairfield Inn & Suites by Marriott. As a key member of our staff, you will be responsible for delivering world-class service to our guests, ensuring that every interaction is warm, welcoming, and memorable.Main Responsibilities:Provide exceptional service to...
-
Customer Experience Manager
hace 4 días
Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completoAbout UsSmileDirectClub was founded on the simple belief that everyone deserves a smile they love. We're a company that's committed to making a positive impact on people's lives by providing access to affordable, high-quality dental care.As a Cr Team Captain, you'll be part of a talented team that's dedicated to exceeding customer expectations. You'll work...
-
Global Client Delivery Leader
hace 21 horas
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoOverview:Tek Experts is looking for an experienced and proven Global Client Delivery Leader who will be responsible for the overall client relationship as well as the end-to-end delivery across multiple lines of business.The GCDL is accountable for leading and inspiring a global team of over 1000 Technical Support Engineers who consistently deliver...
-
Customer Experience Coordinator
hace 2 semanas
Alajuela, Alajuela, Costa Rica Jll A tiempo completoJLL supports the Whole You, personally and professionally.This position is responsible for assisting with the implementation and promotion of employee commute programs, including parking, shuttles, rideshare, carpool, bike, and walk options.ESSENTIAL DUTIES AND RESPONSIBILITIESProvide onsite customer support by working in-office 3 or more days per week, with...
-
Customer Experience Manager
hace 2 días
Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completoJob SummaryAs a key member of our team, you'll play a vital role in driving customer satisfaction and leadership growth. Your passion for empowering others and your experience in customer-facing roles will be essential in achieving our goals.
-
Service Delivery Professional
hace 4 días
Alajuela, Alajuela, Costa Rica 3M A tiempo completoAbout the Role:This Customer Service Representative position is responsible for delivering high-quality service and results within our Customer Service Organization. The ideal candidate will possess strong communication and interpersonal skills, with the ability to effectively communicate with customers and internal stakeholders.Responsibilities:- Provide...
-
Global Head of Customer Experience
hace 2 días
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completo**Required Skills and Qualifications**To succeed in this role, you'll need:A Bachelor or Master's degree in Business, Marketing, Finance or related fields, financial qualifications preferred.10+ years of leadership experience leading global organizations of 500+ employees.Strong background in managing the delivery of commercial Enterprise IT software...
-
Waterfront Experience Manager
hace 1 día
Alajuela, Alajuela, Costa Rica Marriott Worldwide A tiempo completoJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Pool Concierge. The successful candidate will be responsible for creating an exceptional experience for guests at the resort pool area, including providing information, making reservations, and handling transactions.Main DutiesProvide exceptional customer...
-
Omm Team Lead
hace 4 semanas
Alajuela, Alajuela, Costa Rica Philips A tiempo completo**Job Title**: OMM Team Lead (Purchasing Team Lead)Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation.Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are.We are 80,000, wonderfully unique...
-
Service Center Leader
hace 1 día
Alajuela, Alajuela, Costa Rica 3M A tiempo completoThe RoleAs a Customer Service Team Manager, you will be responsible for leading our Order Document Intake Team and delivering high-quality customer service. This is a challenging and rewarding role that requires a strong leader with excellent communication, coaching, and problem-solving skills.About the TeamYou will be part of a talented and dedicated team...
-
Customer Service Administrator S2 Cr
hace 2 semanas
Alajuela, Alajuela, Costa Rica Hologic, Inc. A tiempo completoJob Summary Education Bachelor's degree, or equivalent experience.Experience 2 years of relevant work experience supporting a sales organization 1-2 years quoting and order entry/processing in medical device/sales or other highly regulated environment Skills Superior communication skills – verbal, written and presentational Strong interpersonal and...
-
Customer Service Expert
hace 4 días
Alajuela, Alajuela, Costa Rica 3M A tiempo completoJob Overview:The role of the Customer Service Representative is to provide exceptional service and results within our Customer Service Organization. This involves delivering timely and accurate order management processing, education, and problem-solving for our customers.Key Responsibilities:- Act as the primary liaison with 3M customers- Communicate clearly...
-
Customer Success Engineer
hace 3 días
Alajuela, Alajuela, Costa Rica Splunk A tiempo completoWe're looking for a talented Customer Success Engineer to join our Solution Engineering team at Splunk. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring our customers get the most out of our products and solutions. If you're passionate about technology and enjoy working with customers to solve...
-
Tour Experience Facilitator
hace 3 días
Alajuela, Alajuela, Costa Rica Doris Peters & Associates A tiempo completoAbout UsDoris Peters & Associates is a leading provider of unique tour experiences, and we're seeking an enthusiastic Tour Guide to join our team at the Visitor Center.As a Tour Guide, you'll be responsible for leading engaging tours of the coffee farm, sharing Costa Rican history, culture, and coffee expertise with visitors, and ensuring exceptional...
-
Customer Account Development Specialist
hace 2 días
Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completoAt United Parcel Service, we are committed to providing a workplace free of discrimination, harassment, and retaliation. As a Logistics Service Delivery Coordinator, you will be responsible for advising on customer setups, providing service failure recovery management, and keeping customers informed of new products, service enhancements, shipment, and order...
-
Loan Processor Team Lead
hace 4 semanas
Alajuela, Alajuela, Costa Rica Credito Real Usa Finance Llc A tiempo completo***We are one of the nation's top automobile loan providers and we are searching for a **Loan Processor Team Lead** **in Costa Rica/San Jose.This individual will be responsible for leading our Funding Team while providing awesome customer service to our dealer partners and sales team members.**RESPONSABILITIES**- Lead by example and ensure you are setting a...
-
Facilities Engineering Lead
hace 14 horas
Alajuela, Alajuela, Costa Rica Philips A tiempo completoAbout UsWe are a leading health technology company with a multinational workforce of approximately 77,000 employees and globally present with sales and services in over 100 countries worldwide. We are proud to be a part of a company that is dedicated to improving lives and making a positive impact on the world.Job ResponsibilitiesAs a Facilities Engineering...
-
Customer Success Manager
hace 4 semanas
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoOverview:**A career in tech.Work with the biggest and best names in technology**We are looking for teammates who want to be part of the tech movement.People who want to progress their career now and gain experience for tomorrow.We celebrate diversity in every way.In fact, it's the reason we've grown so fast.If you like being part of a global team, are...
-
Customer Service Specialist
hace 3 días
Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completoJob OverviewWe are seeking a skilled Customer Service Specialist to join our team at Fairfield by Marriott San Jose Airport Alajuela. As a key member of our staff, you will be responsible for delivering exceptional service to our guests.ResponsibilitiesProvide top-notch service to guests, ensuring their needs are met and exceeded.Work collaboratively with...