Help Desk Billing Specialist

hace 3 semanas


San José, San José, Costa Rica Td Synnex A tiempo completo

The Solutions Support Specialist role at Td Synnex is a critical position that requires strong organizational and communication skills. With an estimated salary of $65,000 - $85,000 per year, this position offers a competitive compensation package.

Job Responsibilities:

  • We are seeking a skilled professional to prepare and review invoices, ensuring accuracy and completeness of billing data, resolving billing issues, and maintaining accurate records.
  • This role involves coordinating with internal and external resources to meet agreed-to expectations of customers and TD SYNNEX.
  • You will identify and communicate options available for issue resolution as needed.
  • Maintaining accurate information for customers and internal teams is essential.

Requirements:

  • A High School Diploma or equivalent is required.
  • Two (2) years of progressive work experience in sales, customer service, warehouse, or product support roles working with customers is preferred.
  • Proficiency in English is necessary.
  • Demonstrated verbal and written communications and interpersonal skills sufficient to work in a team environment are required.
  • Ability to work on multiple tasks and adapt to different customer requirements is crucial.
  • Bachelor's degree in Business Administration, Finance, or related field is an asset.

What We Offer:

  • Elective Benefits: We offer comprehensive benefits, including health, dental, and vision coverage.
  • Grow Your Career: Opportunities for advancement and professional growth within the company.
  • Elevate Your Personal Well-Being: A healthy work-life balance and wellness programs.
  • Diversity, Equity & Inclusion: A commitment to creating an inclusive workplace culture.
  • Make the Most of our Global Organization: Collaborative and diverse work environment.
  • Connect with Your Community: Community engagement and volunteer opportunities.

At Td Synnex, we value diversity, equity, and inclusion and strive to create a positive work environment where everyone feels valued and respected.


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