Lead Billing Specialist for Datasite Solutions
hace 13 horas
We are seeking a skilled Lead Billing Specialist to provide world-class support to our global clients. As a key member of our team, you will be responsible for handling a wide range of billing queries on various Datasite products that facilitate the M&A lifecycle.
Your primary objective will be to utilize critical thinking and problem-solving skills to go above and beyond in providing the best client experience. This includes providing explanations of invoice charges by performing rigorous analysis using various billing and data usage reports.
You will also collaborate with internal departments to provide appropriate responses to customer requests, ensuring deliverables for customers are accurate and timely.
To excel in this role, you will require:
- A high school diploma
- Expert fluency in both Spanish and English
- Strong analytical and problem-solving skills with high learning agility
- 1-3 years previous experience in a billing support or client service environment
- Strong knowledge of Excel
- Salesforce billing knowledge a plus (or similar financial system)
- Proven ability to multitask in a time-sensitive and deadline-driven work environment
- Excellent organizational skills and attention to detail
In return, we offer a competitive salary of approximately $60,000 per year, reflecting your exceptional skills and experience in this field. Your hard work and dedication will be recognized and rewarded.
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