Healthcare Case Manager
hace 1 mes
Company Overview:
Iceberg Health Injury is a reputable healthcare organization dedicated to providing exceptional patient support services.
Job Summary:
We are seeking a highly skilled Patient Support Specialist to join our team. As a Healthcare Case Manager, you will be responsible for conducting outreach to English-speaking patients, gathering and updating information on treatment status, doctor appointments, changes in medical care, work status, and relevant documents.
Key Responsibilities:
- Conduct thorough research and gather accurate information from patients, healthcare providers, and relevant parties
- Maintain detailed and current case notes, ensuring proper documentation of all interactions and activities
- Demonstrate a comprehensive understanding of insurance processes, create estimates, and facilitate payment transactions
- Retrieve medical records and bills from healthcare providers, ensuring accuracy and completeness
Requirements:
To succeed in this role, you should have:
- Previous experience in healthcare or legal fields is advantageous
- Exceptional follow-up skills with a keen attention to detail
- Ability to multitask effectively, handling tasks promptly and tactfully when interacting with colleagues and the public
- Strong organizational skills, both in terms of task management and attention to detail
- Excellent verbal and written communication skills
- Positive, enthusiastic attitude and a professional demeanor
- Proficiency in English, both written and spoken
- Capability to work independently and responsibly, keeping case notes up-to-date
Compensation:
The estimated salary for this position is $98,400 per annum, based on a monthly salary of $8,200.
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