Clinical Case Manager

hace 1 día


San José, San José, Costa Rica Iceberg Health Injury A tiempo completo

Job Summary

We are seeking a highly organized and detail-oriented Clinical Case Manager to join our team at Iceberg Health Injury.

About the Role

The Clinical Case Manager will be responsible for conducting outreach to English-speaking patients, gathering and updating information on their treatment status, doctor appointments, changes in medical care, work status, and relevant documents.

Duties and Responsibilities

  • Retrieve medical records and bills from healthcare providers, ensuring accuracy and completeness.
  • Demonstrate a comprehensive understanding of insurance processes, create estimates, and facilitate payment transactions.
  • Perform various administrative tasks as assigned to support efficient operations at Iceberg Health Injury.
  • Maintain detailed and current case notes, ensuring proper documentation of all interactions and activities.

Requirements

To succeed in this role, you will need:

  • Previous experience in healthcare or legal fields is advantageous.
  • Exceptional follow-up skills with a keen attention to detail.
  • Ability to multitask effectively, handling tasks promptly and tactfully when interacting with colleagues and the public.
  • Strong organizational skills, both in terms of task management and attention to detail.
  • Excellent verbal and written communication skills.
  • Positive, enthusiastic attitude and a professional demeanor.
  • Proficiency in English, both written and spoken.
  • Capability to work independently and responsibly, keeping case notes up-to-date.

Compensation and Benefits

We offer a competitive salary range of $61,400.00 per month, based on industry standards and location considerations. This figure is subject to change and may vary depending on factors such as location, experience, and qualifications.



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