Clinical Trials Project Coordinator Lead
hace 1 día
Company Overview
At Clario, we prioritize people and strive to make a positive impact on patients' lives. Our company is united by our commitment to making a difference in the clinical trials industry.
Job Description
We are seeking an experienced Clinical Trials Project Coordinator to partner with our Project Managers in coordinating eCOA clinical studies, ensuring client satisfaction, and contributing to the success of our PMO team. As a Clinical Trials Project Coordinator, you will be responsible for delivering exceptional customer service, collaborating with diverse project teams, proactively managing issue lifecycles, and recording key project monitoring metrics.
Key Responsibilities:
- Deliver superior customer service by providing best business practices and support in using Clario's products throughout client clinical trials
- Work closely with project teams (Project Manager, Data Management, Archive team) to develop and deliver high-quality data-driven solutions
- Proactively manage issue lifecycles from reporting to resolution, ensuring timely communication and collaboration with support and development teams
- Record and track key project monitoring metrics, including regular updates to clients via phone and/or web
- Meet regularly with Team Leaders to discuss workload, communicate project issues, and address individual development opportunities
Required Skills and Qualifications:
To succeed in this role, you should have:
- A minimum of a Bachelor's degree in a relevant field (BS or BA equivalent)
- Excellent multitasking and organizational skills, enabling you to manage multiple tasks and priorities effectively
- Experience dealing with external customers and a strong customer service orientation
- Comfort operating in a dynamic technological environment, willing to adopt new systems and adhere to established business practices
- Preferred: Healthcare and/or medical experience, knowledge of the drug development process, and comfort working in a fast-paced small company environment
Estimated Salary: $60,000 - $80,000 per year, based on location and experience. This estimate may vary depending on individual circumstances.
Benefits: At Clario, we offer competitive compensation packages, opportunities for professional growth, and a collaborative work environment that values employee well-being.
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