Customer Service Advocate
hace 1 mes
We are seeking phone support representatives to join our growing team at Independent Recruiter. As a customer service advocate, you will be the primary point of contact for internal and external customers, providing exceptional call-servicing experience.
The role involves handling inbound and outbound calls, addressing client needs, and may include additional activities such as retention and sales initiatives, account review activities, mobile device troubleshooting, and other support functions.
About Us
We are a dynamic company that values its clients and strives to deliver top-notch services. We offer a flexible work environment, allowing our representatives to work remotely from various locations across Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, and Venezuela.
Key Responsibilities
- Provide exceptional customer service via phone, ensuring timely issue resolution and customer satisfaction.
- Handle inbound and outbound calls, responding to client inquiries and concerns.
- Participate in additional activities such as retention and sales initiatives, account review activities, mobile device troubleshooting, and other support functions as needed.
Requirements
- Beginner-level experience in customer care, technical support, and phone support.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, remote environment.
Benefits
- Holiday pay (up to 2x pay rate).
- Location flexibility, with the option to work remotely from designated countries.
Compensation
USD 3 - 5/hour, with an estimated weekly earnings of approximately USD 120 - 200 based on a 40-hour workweek. The hourly rate may vary depending on individual performance and location.
-
Customer Service Advocate
hace 4 semanas
San José, San José, Costa Rica Emerson A tiempo completoAt Emerson, we offer an exciting opportunity to join our team as a Customer Service Advocate. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and working in a dynamic environment.We are seeking a highly motivated and organized individual to provide top-notch support to our customers. As a Customer...
-
Customer Support Advocate
hace 1 mes
San José, San José, Costa Rica Smartsheet A tiempo completoWe are seeking a highly motivated and customer-focused individual to join our Technical Support team as a Customer Support Advocate.At Smartsheet, we understand the importance of delivering exceptional support to our customers. As a Customer Support Advocate, you will be the first point of contact for our customers, providing timely and effective solutions...
-
Customer Service Advocate
hace 2 meses
San José, San José, Costa Rica Infotree Global A tiempo completoWe are seeking a dedicated individual to join our team as a Customer Service Representative.This role is ideal for those with a passion for delivering exceptional customer experiences and a strong commitment to resolving issues in a timely and professional manner.Key Responsibilities:Providing top-notch customer service via phone, email, or chat.Resolving...
-
Customer Success Advocate
hace 3 semanas
San José, San José, Costa Rica Nitel A tiempo completoCompany Overview:Nitel is a leading provider of innovative telecommunication solutions. As a Customer Success Advocate, you will play a vital role in delivering exceptional customer experiences and driving business growth.Job Summary:We are seeking a highly motivated and results-driven Customer Success Advocate to join our team. This is an exciting...
-
Customer Experience Advocate
hace 4 semanas
San José, San José, Costa Rica Cognizant Technology Solutions A tiempo completoAbout This Role: We are seeking a highly skilled Customer Experience Advocate to join our team at Cognizant Technology Solutions. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through proactive issue resolution, timely reporting, and accurate data processing.
-
Customer Service Advocate
hace 1 día
San José, San José, Costa Rica Infotree Global Solutions A tiempo completoRoles and ResponsibilitiesIn this role, you will be responsible for ensuring the highest level of customer satisfaction while maintaining compliance with our Service Level Agreement (SLA) and internal processes. You will interact with customers via voice, responding to their inquiries and resolving any issues that may arise.Your key responsibilities will...
-
Customer Success Advocate
hace 1 mes
San José, San José, Costa Rica Syniverse A tiempo completoSyniverse is the world's most connected company, dedicated to leading the world forward. Our innovative culture and great benefits make us an ideal place for talented professionals to grow.As a Customer Success Advocate, you will be part of our customer account team, responsible for developing strategic metrics, analyzing customer reporting, and...
-
Customer Success Advocate Compliance Lead
hace 2 meses
San José, San José, Costa Rica Syniverse A tiempo completoSyniverse is a global company that connects the world through innovative technology. We're looking for a talented individual to join our team as a Customer Success Advocate Compliance Lead. This role involves supporting professional services for 10 DLC, educating customers, and ensuring compliance with best practices to reduce spam complaints.Key...
-
Customer Experience Advocate
hace 1 mes
San José, San José, Costa Rica Microsoft A tiempo completoWe are seeking a skilled Technical Support Engineer to join our Customer Service & Support team at Microsoft. In this role, you will own, troubleshoot and solve customer technical issues, honing your problem-solving, collaboration and research skills.About the JobThis is a unique opportunity for individuals with a passion for delivering customer success to...
-
Customer Service Representative
hace 2 meses
San José, San José, Costa Rica Costa Rica's Call Center A tiempo completoCustomer Service Role at Costa Rica's Call CenterWe are seeking a skilled Customer Service Representative to join our team at Costa Rica's Call Center. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Requirements:Previous experience in customer service or a call center...
-
Customer Service Director
hace 2 meses
San José, San José, Costa Rica Convera A tiempo completoJob Overview:This role is responsible for leading a team of customer support professionals, ensuring the delivery of high-quality services to clients. The ideal candidate will have a strong background in customer service, team management, and operational leadership.Key Responsibilities:Lead a team of customer support professionals, ensuring excellent service...
-
Customer Service Representative
hace 2 meses
San José, San José, Costa Rica Hultec Group A tiempo completoJob Title: Customer Service RepresentativeJob Summary:We are seeking a fully bilingual customer service representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns, and ensuring their complete satisfaction with our products and services.Key...
-
Operations Support Specialist
hace 1 mes
San José, San José, Costa Rica Wns Global Services A tiempo completoAbout Wns Global ServicesWe are a dynamic organization dedicated to delivering exceptional customer experiences. Our team is passionate about providing innovative solutions that drive business growth.Job DescriptionThe Operations Support Specialist plays a vital role in our Service Desk, responsible for delivering best-in-class customer service. This...
-
Customer Service Representative
hace 4 días
San José, San José, Costa Rica Infotree Global Solutions A tiempo completoAt Infotree Global Solutions, we are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients through inbound calls.As a Call Center Professional, you will play a critical part in resolving customer inquiries and issues in a timely and professional...
-
Customer Service Representative
hace 1 mes
San José, San José, Costa Rica Infotree Global Solutions A tiempo completoJob Title:Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and experienced customer service professional to join our team at Infotree Global Solutions. As a customer service representative, you will be responsible for providing exceptional support to our clients in English language.Responsibilities:* Provide excellent customer...
-
Customer Service Representative
hace 2 meses
San José, San José, Costa Rica Now Digital Talent A tiempo completoThis role focuses on delivering exceptional customer service and resolving issues via multiple channels.**Key Responsibilities**:Utilize support tools and resources to provide tailored solutions to customer needs.- Maintain a solid understanding of our products and services.- Record customer interactions in the system for future reference.- Perform...
-
Customer Service Representative
hace 2 meses
San José, San José, Costa Rica Convera A tiempo completoJob Description:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Convera. As a key member of our customer-facing function, you will be responsible for delivering exceptional customer service and quality in accordance with Service Level Agreements.Key Responsibilities:Respond to customer inquiries and resolve...
-
Customer Success Advocate
hace 1 mes
San José, San José, Costa Rica Hr Strategic Solutions A tiempo completoOverviewHr Strategic Solutions is seeking a skilled Customer Retention Representative to join our team. As a key member of our customer success team, you will play a crucial role in ensuring our customers achieve their goals and maintain a positive experience with our services.
-
Customer Service Ambassador
hace 2 meses
San José, San José, Costa Rica Autobahn Usa A tiempo completoCustomer Service RoleWe are seeking a diligent and organized individual to join our Autobahn Usa team as a Customer Service Representative in San Jose. The ideal candidate will possess excellent communication skills, be proficient in computer systems, and be willing to work flexibly.Key ResponsibilitiesProvide exceptional customer service via phoneResolve...
-
Customer Service Representative
hace 2 meses
San José, San José, Costa Rica Emerson A tiempo completo**Role Summary**We are seeking a skilled Customer Service Representative to join our team at Emerson. In this role, you will be responsible for providing exceptional customer service to our global customers, ensuring timely and accurate information is shared.**Key Responsibilities**- Provide customer service support for pricing, availability, and delivery...