Technical Server Hardware Installation Specialist
hace 16 horas
About Us
Object Technology Solutions (OTS) is a leading global technology company that has been serving clients worldwide since 1999. We have 15 offices across 6 countries, utilizing a "Follow-the-Sun" model to provide 24/7 support. Our strong presence in North America, Central America, and Asia-Pacific enables us to offer onshore, nearshore, and offshore engagement options.
We work with over 100 enterprise customers, including many Fortune-ranked companies, across various industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi-tech, Manufacturing, Government, Defense & PSUs.
Focused Technologies
Data & Analytics: Traditional EDW, BI, Big Data, Data Engineering, Data Management, Data Modernization, Data Insights
Digital Transformation: Cloud Computing, Mobility, Micro Services, RPA, DevOps
QA & Automation: Manual Testing, Nonfunctional testing, Test Automation, Digital Testing
Enterprise Applications: SAP, Java Full stack, Microsoft, Custom Development
Disruptive Technologies: Edge Computing/IOT, Block Chain, AR/VR, Biometric
We design, develop, and automate the visual installation guide of server components from New Product Introduction (NPI) to End of Life (EOL), used on WW Manufacturing sites to build products using a proprietary programming language.
Key Responsibilities
Develop and automate servers and rack hardware installation guidance for all servers worldwide
Work closely with cross-functional teams and manufacturing partners
Proactively assist and resolve escalated factory issues within a short period
Respond and take initiative on factory issues and incoming requests
Communicate and collaborate with management and partners to develop
Requirements
Excellent English skills
Advanced analytical and problem-solving skills
Excellent troubleshooting skills in a technical environment
Software troubleshooting skills in Python/C#/C++/JS are beneficial
Working in a fast-paced environment experience is beneficial
Ability to identify continuous improvement opportunities
Understanding of BOM structure and matrix interpretation is beneficial
Qualifications and Experience
University degree in Computer Science or related field
2-4 years of experience
Experience in programming languages and computer hardware is beneficial
Preferred Skills
Strong English skills
Computer hardware knowledge
C#/JS/Python knowledge is beneficial
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