AML Compliance Specialist

hace 1 mes


Santa Ana, Costa Rica Western Union A tiempo completo
About Western Union

Western Union is a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive.

About the Role

In this role, you will operate within the Know Your Customer team (KYC) of the Global Operations organization. As a KYC Specialist, you will play a pivotal role in investigating customer cases requiring enhanced due diligence. This includes reviewing and understanding the customer behavior, their relationship with counterparties, economic profile, as well as identification and resolution of any potential suspicious activity.

Responsibilities
  • Perform in-depth analysis of customer activities that undergo enhanced due diligence.
  • Investigate and research the alerted activity using Western Union systems, public and non-public available databases and records and form further actions for the customer, which can include approval, interdiction, request for an interview, request for additional information and/or documents, if necessary.
  • Formulate reasonable explanation for the flagged activities, considering pertinent factors such as customer economic profile, relationship with associated counterparties and purpose for money transfers.
  • Make independent case decisions based on company policies and procedures.
Requirements
  • Bachelor's degree or equivalent job experience in the financial services industry is preferred.
  • 1 year of experience in the following: Strong knowledge is required in AML typologies and compliance such as Fraud and financial risk investigation and monitoring, know your customer strategies, investigation and monitoring of possible suspicious activities in transactional patterns.
  • Demonstrated strong analytical, investigative, and problem-solving skills and high attention to detail.
Estimated Salary Range

$55,000 - $75,000 per year

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see below for location-specific benefits:

  • Asociación Solidarista
  • In house company doctor services
  • Transportation services options
  • Referral Program award
  • Employee Resource Groups (ERG) and committees to volunteer with
  • Pan American Medical and Life insurance
  • Cafeteria Discounts
Work Environment

Our hybrid work model enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.



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