AML Compliance Investigator

hace 4 semanas

Santa Ana, Costa Rica Western Union A tiempo completo
About Western Union

Western Union is a globally diverse organization where unique contributions are recognized and celebrated.


Role Overview

We are seeking a highly skilled AML Compliance Investigator to join our Know Your Customer team (KYC) in Santa Ana, Costa Rica. As an AML Compliance Investigator, you will play a key role in helping combat financial crime by investigating customer cases requiring enhanced due diligence, reviewing and understanding customer behavior, and resolving potential suspicious activity.

Responsibilities
  1. Conduct in-depth investigations of customer activities undergoing enhanced due diligence using prescriptive guidelines and company procedures.
  2. Perform detailed analysis of customer data to identify potential compliance risks.
  3. Investigate and research alerted activity using Western Union systems, public and non-public available databases and records.
  4. Formulate reasonable explanations for flagged activities, considering customer economic profile, relationship with counterparties, and purpose for money transfers.
  5. Make independent case decisions based on company policies and procedures.
  6. Document findings and rationale behind decisions.
  7. Escalate cases to Western Union stakeholders or other investigative groups as applicable.
  8. Contribute to the team's knowledge base by sharing insights and experiences.
Requirements
  1. Bachelor's degree or equivalent job experience in the financial services industry is preferred.
  2. 2 years of experience in Bank Secrecy Act, AML Compliance, general and/or risk-based compliance is required.
  3. Strong proven knowledge of AML typologies and compliance, including Fraud and financial risk investigation and monitoring, know your customer strategies, and investigation of possible suspicious activities in transactional patterns.
  4. Demonstrated strong analytical, investigative, and problem-solving skills with high attention to detail.
  5. Ability to identify compliance risks and escalate when appropriate.
  6. Working knowledge of MS Office, especially strong MS Excel skills.
  7. Experience making independent work-related decisions following company policies and procedures.
  8. Strong knowledge of AML risks, typologies, and red flags.
  9. Team player with strong collaborative skills.
  10. Ability to interview customers when necessary.
  11. Ability to work with a high level of autonomy.
  12. Experience in conducting public database research.
  13. Strong written and verbal communication skills.
Benefits
  • Company doctor services.
  • Transportation services options.
  • Referral Program award.
  • Employee Resource Groups (ERG) and committees to volunteer with.
  • Pan American Medical and Life insurance.
  • Cafeteria Discounts.
  • Short-term incentives.
  • Multiple health insurance options.
  • Accident and life insurance.
  • Access to best-in-class development platforms.

Estimated Salary: $65,000 - $85,000 per year based on location and experience.

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