Compliance Operations Associate

hace 5 meses


Santa Ana, Costa Rica Convera A tiempo completo

**Associate, Know Your Customer (KYC) Operations (French and English Speaking)**

As an Associate at Convera based in our Santa Ana-Lindora office, you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary requirements, legislation, and policies. After gathering all the required information about the customers, you will decide whether to pursue or terminate the business relationship with them. Here you will have an opportunity to work and develop in a professional multicultural environment.

**_ You will be responsible for:_**
- Ensuring all new or existing [TS1] corporate customers meet Know Your Customer (KYC) requirements, legislation, and Anti-Money Laundering (AML) policies
- Updating profiles of our customer accounts and keeping records up to date
- Efficient internal communication to gather KYC information
- Keeping internal procedural documentation up to date
- Supporting your colleagues and management with training new staff, audit requests, projects, documentation, and additional ad-hoc tasks
- Post-secondary education degree
- Relevant experience in Operations, Know Your Customer, Compliance, Anti-Money Laundering or relevant field
- Excellent spoken and written English and French skills
- Strong analytical skills, attention to detail and client-centric mindset
- Initiative and commitment to overcome obstacles and meet the end goal, targets
- Flexible working approach, strong decision making, and influencing skills
- The ability to work successfully in a self-motivated team environment
- Client centric

**About Convera**

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

**We offer an abundance of competitive perks and benefits including: (This varies slightly by role/country)**
- Market competitive monthly gross salary
- Great career growth and development opportunities in a global organization
- Hybrid, 2 days at the office; Monday and Thursday.
- Shift: 8:00 to 5:00pm Monday to Friday
- Generous insurance (health, disability, life) and retirement programs
- Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption, bereavement, etc.)
- Paid volunteering opportunities.
- There are plenty of amazing opportunities at Convera.



  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate, Anti Money Laundering Compliance - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you enjoy recognizing and analyzing patterns? Join Western Union as an Associate, Anti Money Laundering Compliance. **Western Union powers your pursuit.** We are...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate, Anti Money Laundering Compliance - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you enjoy recognizing and analyzing patterns? Join Western Union as an Associate, Anti Money Laundering Compliance. **Western Union powers your pursuit.** We are...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate, Settlement Operations - Santa Ana, Costa Rica** Does playing a meaningful role in Digital and Retail Settlement Operations sound exciting to you? How about bringing your analytical skills to a global business that is committed to moving money for better? Join Western Union as Associate, Settlement Operations. **Western Union powers your...


  • Santa Ana, Costa Rica Convera A tiempo completo

    **Supervisor, Compliance Operations** This position operates within the Back Office organization under Compliance Operations unit, ensuring Convera is complying with different Sanctions regulations and internal controls. **Key responsibilities**: - Operations management on daily workflows and ensuring service level agreements (SLAs) are met. - Helping to...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate, Anti Money Laundering Compliance - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you enjoy recognizing and analyzing patterns? Join Western Union as an Associate, Anti Money Laundering Compliance. **Western Union powers your pursuit.** We are...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Associate, Settlement Operations - Santa Ana, Costa Rica** Does playing a meaningful role in Digital and Retail Settlement Operations sound exciting to you? How about bringing your analytical skills to a global business that is committed to moving money for better? Join Western Union as Senior Associate, Settlement Operations. **Western Union...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate, Anti Money Laundering Compliance - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you enjoy recognizing and analyzing patterns? Join Western Union as an Associate, Anti Money Laundering Compliance. **Western Union powers your pursuit.** We are...


  • Santa Ana, Costa Rica Convera A tiempo completo

    **GPES **Assistant-Compliance **Operations (**Fixed Term Contract)** A principal function of this position includes the review and analysis of real-time transactions for potential violations; ensuring all transactions processed by Convera are compliant with external and internal regulations and policies. Assistant day-to-day activity is related to the...


  • Santa Ana, Costa Rica Convera A tiempo completo

    **GPES **Assistant-Compliance **Operations (**Fixed Term Contract)** A principal function of this position includes the review and analysis of real-time transactions for potential violations; ensuring all transactions processed by Convera are compliant with external and internal regulations and policies. Assistant day-to-day activity is related to the...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    Associate, Settlement Accounting Operations – Santa Ana, Costa Rica Does playing a meaningful role in US Canada and APAC Settlement Accounting Operations sound exciting to you? How about bringing your analytical skills to a global business that is committed to moving money for better? Join Western Union as Associate, Settlement Accounting Operations. ...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    Settlement Accounting AssociateWestern Union is seeking a skilled Settlement Accounting Associate to join our team in Costa Rica. As a key member of our Settlement Accounting Operations team, you will play a critical role in ensuring the accuracy and timeliness of sub-ledger reconciliations, cash reconciliations, and settlements accounting.Key...

  • AML Compliance Specialist

    hace 3 semanas


    Santa Ana, Costa Rica Western Union A tiempo completo

    Escalations Specialist, AML Compliance – Santa Ana Costa RicaAre you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it's time to join Western Union as an Escalations Specialist, AML Compliance.Western Union powers your pursuit.Role...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    Associate, Settlement Accounting OperationsWestern Union is seeking a highly skilled Associate, Settlement Accounting Operations to join our team in Santa Ana, Costa Rica. As a key member of our Settlement Accounting Operations team, you will play a critical role in ensuring the accuracy and timeliness of sub-ledger reconciliation, cash reconciliation, and...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    Escalations Specialist, AML Compliance – Santa Ana Costa Rica   Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it’s time to join Western Union as an Escalations Specialist, AML Compliance.   Western Union powers your pursuit.   Role...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    Senior Specialist, AML Compliance – Costa Rica Are you interested in making a meaningful impact in the fight against financial crime? Western Union is a globally diverse organization where unique contributions are recognized and celebrated, allowing each of us to thrive. Western Union powers your pursuit. In this role, you will operate within the...

  • Associate, Repair

    hace 5 meses


    Santa Ana, Costa Rica Ingram Micro A tiempo completo

    It's fun to work in a company where people truly BELIEVE in what they're doing! **Job Description**: Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64...


  • Santa Ana, Costa Rica Convera A tiempo completo

    **Customer Support Associate** The primary purpose of the Customer Support Associate is to provide internal support to the sales/operations group; may act as a liaison to client. Main responsibilities may include handling the administration of client transactions, pre/post-sales support, project/process management, daily banking, and other accounting and...

  • Associate, Payments

    hace 5 meses


    Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate Payments - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions and ensure that service delivery meets customers’ expectations? Are you passionate about achieving goals related to revenue, fraud mitigation, cost reduction, operational enhancements and...

  • Associate, Payments

    hace 5 meses


    Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate Payments - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions and ensure that service delivery meets customers’ expectations? Are you passionate about achieving goals related to revenue, fraud mitigation, cost reduction, operational enhancements and...


  • Santa Ana, Costa Rica NearLinx A tiempo completo

    Key Responsibilities: Lead and manage the Tier 1 NOC team, ensuring 24/7/365 monitoring, incident response, and resolution according to SLAs. Oversee the Help Desk operations for Office 365 support, providing guidance and troubleshooting to resolve issues efficiently. Develop and maintain operational procedures and documentation for the NOC and Help Desk...