Associate, Anti Money Laundering Compliance

hace 1 semana

Santa Ana, Costa Rica Western Union A tiempo completo

**Associate, Anti Money Laundering Compliance - Santa Ana, Costa Rica**

Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you enjoy recognizing and analyzing patterns? Join Western Union as an Associate, Anti Money Laundering Compliance.

**Western Union powers your pursuit.**

We are looking for someone who would be part of KYC (Know your customer) Team as Associate, Anti Money Laundering Compliance responsible for providing technical support for Customers, Agents and/or Services Associates in Western Union.

**Role Responsibilities**
- You will join the Know Your Customer (KYC) team, which is responsible for providing support on Anti Money Laundering (AML) compliance programs.
- We need you to be a self-motivated team player who is focused on giving the highest level of customer.
- No gambling or gaming background.
- For this position you will have to take 90% of your duties receiving calls from customers.
- Perform outbound calls.

**Role Requirements**
- Ability to commit to 4-6 weeks of training required).
- Previous customer service and/or compliance experience is a plus.
- High School degree required.
- Proficiency in English language, French is **mandatory.**:

- Technical Skills: Ability to learn computer systems quickly.
- Soft Skills: Advanced Verbal, written and listening skills.
- Analytical, reactive, attention to detail and multi-tasking.
- Schedule: Any schedule from 6:00am-10:00pm (Between those hours) Mon-Sun schedules.
- 15 GB de internet.
- Hybrid model (Depending on companies needs it may change).

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

Your Costa Rica
- specific benefits include:

- Asociación Solidarista
- Paid time off including extended maternity leave.
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid model work
- Flexible Working Schedules if applicable
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy

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