Specialist, Payment Processing
hace 6 meses
**Specialist, Payment Processing - Santa Ana, Costa Rica**
Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions and ensure that service delivery meets customers’ expectations? Are you passionate about achieving goals related to revenue, fraud mitigation, cost reduction, operational enhancements and supporting the digital transformation, including future state forecasting infrastructure build/roll-out? Are you looking for an opportunity to unleash your potential and explore new challenges and concepts? Join Western Union as a Specialist, Payment Processing.
**Western Union powers your pursuit.**
**Role Responsibilities**
- As a Specialist Payment Processing, you’ll join the WU Digital Payments team and will be responsible for analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments.
- You’ll naturally be inclined to always think about how to implement new ideas, products, processes, and improvements.
- You’ll be comfortable constructing forecasts and making recommendations and strategic plans based on business data and market knowledge.
- You will analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers.
- You’ll make a difference by consulting users and leading cross-functional teams to address business issues.
- You will also answer inquiries and resolve problems and issues.
- You will assist customer facing organizations in resolution of Bank Enquiries with the support of functional teams and identify patterns in recurring issues based on cases.
- As part of your role, you will process offline tasks associated with loss management or payments assignments for Digital products at a global scale.
- You will support internal and external payment inquiries and when necessary, engage payment vendors. You will perform various administrative functions including reporting and maintaining account notes.
- You will ensure all requests are processed accurately and within Service Level Agreements.
- We will require you to demonstrate partnership with any other digital departments such as Payment Exceptions, Compliance, and any others to support customer enquiries or issues.
**Role Requirements**
- College or higher degree with 1 to 2 years of experience working in the financial sector.
- Online payments and banking experience preferred.
- Fluency in English with outstanding verbal, writing, and listening skills (B2+).
- Complete responses to bank inquiries and disputes by preparing comprehensive case reviews.
- Ability to produce datasets and reports for analysis using PowerBI and Excel.
- MS Office proficiency.
- Excellent analytical, critical thinking and problem-solving skills with attention to details.
- Willingness to ask questions and ability to quickly grasp and master new concepts and requirements, related to product and process knowledge.
- Ability to work independently and take ownership of various parts of a project/initiative and follow through until resolution.
- Confidence in making instinctual and logical decisions with little or no supervision.
- Be self-motivated and results oriented.
- Customer experience mindset.
- Having an Agile approach and project management (Scrum, Green Belt, JIRA) and/or any other business intelligence tools (Looker, Snowflake, etc.) is a plus.
- Schedule Flexibility is a must. Schedule: Day Shift from 8:00 am to 5:00 pm Days off: TBD
**We make financial services accessible to humans everywhere. Join us for what’s next.**
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
**Benefits**
Your Costa Rica
- specific benefits include:
- Asociación Solidarista
- Paid time off including extended maternity leave.
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid model work
- Flexible Working Schedules if applicable
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy
-
Specialist, Payment Processing
hace 6 meses
Santa Ana, Costa Rica Western Union A tiempo completo**Specialist, Payment Processing - Santa Ana Costa Rica** Think you can keep operations ticking while motivating your team? How about offering up your skills in a global business that is committed to moving money for the better? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated,...
-
Supervisor - Payment Processing
hace 6 meses
Santa Ana, Costa Rica Convera A tiempo completoWe are looking for a leader for the Accounts Receivable Team who will manage daily team operations to make sure the team is achieving high productivity levels. A supervisor who ensures smooth daily processing and reconciliation of incoming payments/invoices and guarantees that all processing requirements and Service Level Agreements are met. In addition, the...
-
Payment Processing Associate
hace 6 meses
Santa Ana, Costa Rica Convera A tiempo completoBanking Payments Investigator As a Banking Payments Investigator with Convera based in our Santa Ana office, you will be responsible for facilitating the effective identification and resolution of customer and banking partner inquiries to payment transactions. The role is responsible for building and maintaining relationships with key internal and external...
-
"Procurement and Payment Specialist"
hace 1 mes
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo**Job Summary**Thermo Fisher Scientific is seeking a highly skilled and detail-oriented Accounts Payable Representative III to join our team. As a key member of our Procure to Pay department, you will play a crucial role in ensuring the timely and accurate processing of invoices for our suppliers.**Responsibilities**Request updates to corporate supplier...
-
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo**Position Overview**The Accounts Payable Representative III is a crucial role within the Procure to Pay department at Thermo Fisher Scientific, playing a vital part in ensuring timely and accurate payment processing to our suppliers.**Key Responsibilities**:Request updates to supplier information in company systems as needed.Analyze invoices for accuracy...
-
Financial Recovery Specialist
hace 1 mes
Santa Ana, Costa Rica Western Union A tiempo completoWe are seeking a highly skilled Financial Recovery Specialist to join our Retail Collections Ops team in Costa Rica. This role involves contacting customers to determine the reason for payment delinquency and providing exceptional customer service.Western Union, a global business committed to moving money for better, is looking for an individual who will...
-
Accounts Payable Specialist II
hace 1 mes
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoThe Accounts Payable Specialist II plays a pivotal role in the Procure to Pay department, ensuring timely payments to suppliers in accordance with Service Level Agreements and payment terms.**Key Responsibilities**Update supplier information in relevant systems as required.Analyze invoices against purchase orders to determine payment eligibility.Enter...
-
Payroll Specialist
hace 6 meses
Santa Ana, Costa Rica CWT A tiempo completoPayroll Specialist - (230000NP) **CWT** is one of the world's leading digital travel management companies and as a Business-to-Business-for-Employees (B2B4E) travel management platform, companies and governments rely on us to keep their people connected - anywhere, anytime, anyhow - and across six continents, we provide their employees with innovative...
-
Financial Transactions Specialist
hace 1 mes
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoThe Accounts Payable Representative II plays a vital role in the Procure to Pay department at Thermo Fisher Scientific, ensuring timely payment to suppliers in accordance with Service Level Agreements (SLAs) and payment terms. The position involves processing invoices, updating supplier information, and performing analysis to determine payment...
-
Senior Customer Support Specialist
hace 6 meses
Santa Ana, Costa Rica Convera A tiempo completoAre you passionate about providing a world-class customer experience? Do you want to unleash your potential for a global FinTech that is passionate about moving money for better? Do you want to further your career in Financial Services? If so, join Convera as a Senior Customer Support Specialist. **Motivated by our values**: Customer Champions, Growth...
-
Customer Support Specialist
hace 6 meses
Santa Ana, Costa Rica Convera A tiempo completoThe role of the Senior Specialist, Client Services is to facilitate a positive journey for clients through the efficient and timely provision of resolving pre - and post-transaction queries including settlement ultimately driving client satisfaction and retention. Acting as a senior team member this role acts as the first point of escalation for the team,...
-
Business Specialist Incident Management
hace 6 meses
Santa Ana, Costa Rica Western Union A tiempo completo**Business Specialist Incident Management - Santa Ana, Costa Rica** Are you analytically inclined and ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Have you been searching for a company that offers impressive growth opportunities? Join Western Union as a Business Specialist Incident...
-
Senior Account Recovery Specialist
hace 1 semana
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoAt Thermo Fisher Scientific, we are committed to delivering exceptional results in the Accounting field.We offer a competitive salary range of $80,000 - $110,000 per annum, based on location and experience.About the Role:As a Senior Account Recovery Specialist, you will be responsible for conducting collections activities to ensure timely and accurate...
-
Financial Operations Specialist
hace 4 días
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoJob SummaryWe are seeking a highly skilled Financial Operations Specialist to join our team at Thermo Fisher Scientific. This role is responsible for processing general accounting activities, ensuring accuracy and efficiency in financial transactions.
-
Lead Payroll Specialist
hace 1 mes
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoWe are seeking a highly skilled Lead Payroll Specialist to join our team at Thermo Fisher Scientific.The estimated salary for this role is $85,000 - $110,000 per year, depending on experience and location.About the RoleThis is a key position that requires strong technical skills, leadership abilities, and excellent communication skills.As a Lead Payroll...
-
Financial Operations Specialist
hace 1 mes
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoFinancial Operations SpecialistAt Thermo Fisher Scientific, we are seeking an experienced Financial Operations Specialist to join our Record to Report department. This role will play a crucial part in processing financial activities, ensuring accuracy, and maintaining high-quality results. Key responsibilities include processing accounts payable intercompany...
-
Global Payroll and Vendor Management Specialist
hace 4 semanas
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoJob Summary:The Global Payroll and Vendor Management Specialist at Thermo Fisher Scientific will serve as the primary point of contact for vendors and finance regarding billing inquiries and payments. This role requires extensive experience working with vendors and financial teams to resolve complex issues and ensure timely payment processing.Key...
-
Accounts Payable Representative II Specialist
hace 2 semanas
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoAt Thermo Fisher Scientific, we are seeking an experienced Accounts Payable Representative II to join our team in a key role within the Procure to Pay department. This position plays a vital part in ensuring timely payments to suppliers according to Service Level Agreements (SLAs) and corporate objectives.**Key Responsibilities:**Update supplier information...
-
Accounting Specialist III
hace 1 semana
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoJob SummaryWe are seeking an experienced Accounting Specialist III to join our team at Thermo Fisher Scientific. The successful candidate will have a strong background in accounting activities, including invoice processing, journal entries and reconciliation.This is a great opportunity for someone who enjoys working with financial data and wants to...
-
Senior Accounts Payable Specialist
hace 1 mes
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoThermo Fisher Scientific is seeking a highly skilled Accounts Payable Representative III to join our Finance/Insurance department in Costa Rica. As a key member of our team, you will play a crucial role in providing exceptional service to our internal and external customers.Main Responsibilities:Request updates to corporate supplier information in our...