Senior Customer Support Specialist

The role of the Senior Specialist, Client Services is to facilitate a positive journey for clients through the efficient and timely provision of resolving pre - and post-transaction queries including settlement ultimately driving client satisfaction and retention. Acting as a senior team member this role acts as the first point of escalation for the team,...

Customer Support Specialist - Ops - Customer Service The role of the Specialist - Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre - and post-transaction queries, driving Client satisfaction and retention. This role supports and encourages Clients in using online digital tools and identifies...

The role of the Specialist - Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre - and post-transaction queries, driving Client satisfaction and retention. This role supports and encourages Clients in using online digital tools and identifies opportunities for upsell, working closely with the Sales...

Senior Specialist, AML Compliance – Santa Ana, Costa Rica Are you looking to play a key role in helping combat financial crime? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then join Western Union as a Senior Specialist, AML Compliance.  ...

**Responsibilities**: - Responsible for the delivery of outstanding customer service & quality in accordance with Service Level Agreements. - To provide first line of contact for customers, responding to post-payment queries, targeting real-time resolution in continuous improvement and service excellence. - Demonstrate high levels of motivation and target...

**Customer Support Associate** The primary purpose of the Customer Support Associate is to provide internal support to the sales/operations group; may act as a liaison to client. Main responsibilities may include handling the administration of client transactions, pre/post-sales support, project/process management, daily banking, and other accounting and...

**Costumer Support Associate** The role of the Customer Support Associate is to facilitate a positive journey for Clients through the efficient and timely handling of pre - and post-transaction queries, driving Customer satisfaction and retention. **You will be responsible for**: **Request Handling - Pre & post-transaction queries.** - Resolve...

**Costumer Support Associate (English and French Speaking).** ***The role of the Customer Support Associate is to facilitate a positive journey for Clients through the efficient and timely handling of pre **You will be responsible for**: Request Handling - Pre & post-transaction queries. - Resolve multi-channel Customer transaction queries providing...

At TransUnion, we are committed to delivering exceptional customer experiences. As a Customer Service Representative - Sales Support Specialist, you will play a vital role in managing various touchpoints of the customer experience lifecycle.**Key Responsibilities:**Manage incoming calls from customers and sales associates, working to resolve questions and...

Job Summary:Transunion is a dynamic and innovative organization that fosters collaboration and agility. As a Senior Technical Support Specialist, you will be part of a team that thrives on exploring new technologies and tools to drive excellence in support delivery.About the Role:This challenging role requires a strong technical background with experience in...

**Senior Specialist, Business Analysis - Santa Ana, Costa Rica** Are you interested in providing guidance to the Western Union stores and the agent network? Do you enjoy being the go-to person? Join Western Union as Senior Specialist, Business Analysis. **Western Union powers your pursuit.** We’ll be looking for you to be part of our Global Network...

**Costumer Support Associate** The role of the Customer Support Associate is to facilitate a positive journey for Clients through the efficient and timely handling of pre - and post-transaction queries, driving Customer satisfaction and retention. **You will be responsible for**: **Request Handling - Pre & post-transaction queries** - Resolve multi-channel...

**Senior Specialist, Business Analysis - Santa Ana Costa Rica** Are you an enthusiastic Data professional in reporting regulations? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union as a **Senior Specialist,...

Responsible for the delivery of outstanding customer service & quality in accordance with Service Level Agreements. To provide a first line of contact for customers, responding to post-payment queries, targeting real-time resolution in continuous improvement and service excellence. Demonstrate high levels of motivation and target focused, able to work under...

**Duty/Responsibility** **Percentage of Time** **Team Leadership** - Lead team huddles to support the review of workload and service priorities, encouraging individuals to actively contribute their ideas. - Build capability within the team through targeted recruitment, effective onboarding, identification of opportunities to build on existing skills and...

**Senior Specialist, Reporting & Analysis - Santa Ana, Costa Rica** Do you feel like data empowers you? Are you energized by enabling business results through data? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union...

Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre **We are looking to someone to cover ANZ region**: 2:30pm - 9:30pm or 3:00-10:30pm Costa Rica Time, Sunday to Thursday. Duty/Responsibility Percentage of Time Request Handling - Pre & post-transaction queries - Resolve multi-channel Client...

Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre **We are looking to someone to cover NZ region**: 2:30pm - 11:00pm or 3:00-11:30pm Costa Rica Time, Sunday to Thursday. Duty/Responsibility Percentage of Time Request Handling - Pre & post-transaction queries - Resolve multi-channel Client...

About the RoleAs a key member of our support team, you will provide second-level technical support to internal stakeholders and 3rd-party engineers for products, and interact with customers to resolve complex issues. You will perform customer site maintenance and repair activities, leveraging innovative technologies to ensure global consistency of support...

**Costumer Support Associate** The role of the Customer Support Associate is to facilitate a positive journey for Clients through the efficient and timely handling of pre - and post-transaction queries, driving Customer satisfaction and retention. **You will be responsible for**: **Request Handling - Pre & post-transaction queries** - Resolve multi-channel...