Senior Training Specialist 155424

hace 1 día

Santa Ana, Costa Rica Western Union A tiempo completo

**Senior Training Specialist - Santa Costa Rica**

Do you enjoy reimagining and storytelling? Are you ready to join a team where you will be able to mix compliance with creativity? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it’s time to join Western Union as a Senior Training Specialist.

**Western Union powers your pursuit.**

**Role Responsibilities**

Produce creative, engaging, and inspiring training materials that support our strategy of building a diverse, high-performing organization.

Collaborate/consult with compliance experts to support regulatory and policy requirements specific to our global compliance program.

Partner with many stakeholders across the enterprise to contribute to the success of our world class learning and talent programs.

Design training materials, ensuring sound adult learning and instructional design principles and methodologies (i.e. Kirkpatrick, ADDIE, etc.) while also consulting on appropriate training solutions regarding industry trends, regulatory developments, and talent initiatives.

**Role Requirements**
- At least 4 years’ experience in Learning and Development.
- Bachelor's Degree or relevant work experience.
- Strong communication skills, with extraordinary communication skills in Spanish and English at all levels - C1 minimum.
- Knowledge of adult learning concepts/principles.
- Command of MS Office Suite with a specific emphasis on Power Point.
- Experience working within a culturally diverse organization.
- Ability to manage competing deadlines and multiple projects.

The following qualifications will make you stand out but are not required:

- Experience using Adobe eLearning Suite, Articulate (both Rise and Storyline), and Veyond.
- Any knowledge of an additional language would be an advantage.
- Background in Instructional Design

The following behavioral traits will make you succeed on this role:
We are looking for someone who is **bold** enough to **reimagine everything** to produce creative, engaging, and inspiring training materials that support our strategy of building a diverse, high-performing organization.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

Your Costa Rica
- specific benefits include:

- Asociación Solidarista
- Paid time off including extended maternity leave
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid model work
- Flexible Working Schedules if applicable
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

LI-Hybrid

LI-SM1

  • Training Specialist

    hace 8 minutos

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Training Specialist - **Santa Ana, Costa Rica** Do you get excited at the prospect of collaborating across borders with sector and technical experts to develop and deliver training? Do you have the ambition to work for an organization that uses cutting edge technology and systems? Join Western Union as a Training Specialist. **Motivated by our values:...

  • Senior Specialist, Business Analysis

    hace 7 días

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Business Analysis - Santa Ana - Costa Rica** Are you interested in providing guidance to the Western Union stores and the agent network? Do you enjoy being the go-to person? Join Western Union as Senior Specialist, Business Analysis. **Motivated by our values: purpose driven, globally minded, and trustworthy & respectful** We’re a...

  • Customer Care Senior Specialist

    hace 7 meses

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Customer Care Senior Specialist - Santa Ana, Costa Rica** Are you ready to use your analytical skills, business acumen, and eye for detail? Do you want to unleash for ability in a global company that is dedicated to moving money for the better? Join Western Union as a Senior Specialist, Customer Care **Western Union powers your pursuit.** We are looking...

  • Senior Specialist, Customer Care

    hace 7 días

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Customer Care - Santa Ana, Costa Rica** Are you ready to use your analytical skills, business acumen, and eye for detail? Do you want to unleash for ability in a global company that is dedicated to moving money for better? Join Western Union as a Senior Specialist, Customer Care **Western Union powers your pursuit.** We are looking...

  • Senior Cyber Security Analyst, Training, Talent and

    hace 1 semana

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Cyber Security Analyst, Training, Talent and Communication - Santa Ana, Costa Rica** Are you ready to join a team in a global company where you will be responsible for managing, coordinating, and delivering global technology initiatives? Join Western Union as a Senior Cyber Security Analyst within the Training, Talent and Communications...

  • Senior Specialist, Customer Care

    hace 15 horas

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Customer Care - Santa Ana, Costa Rica** Are you ready to use your analytical skills, business acumen, and eye for detail? Do you want to unleash for ability in a global company that is dedicated to moving money for better? Join Western Union as a Senior Specialist, Customer Care (Portuguese Speaker) **Motivated by our values: Purpose...

  • Training Development Specialist

    hace 2 semanas

    Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    About the RoleWe are seeking a highly skilled Training Development Specialist to join our team at Thermo Fisher Scientific. In this role, you will play a key part in ensuring that our employees have the necessary skills and knowledge to excel in their roles.Job DescriptionThe Training Development Specialist will be responsible for developing and implementing...

  • Senior Quality Specialist

    hace 3 días

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Quality Specialist****: - Santa Ana, Costa Rica** Are you ready to bring your skills & experience to a financial services organization that helps people prosper? Are you ready to work with an international organization committed to making financial services accessible to people everywhere? Are you interested in joining a globally diverse...

  • Senior Specialist, Customer Care

    hace 2 semanas

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Customer Care - Santa Ana, Costa Rica** Are you ready to use your analytical skills, business acumen, and eye for detail? Do you want to unleash for ability in a global company that is dedicated to moving money for better? Join Western Union as a Senior Specialist, Customer Care. **Motivated by our values: Purpose driven, globally...

  • Senior Specialist, Settlement Operations

    hace 15 horas

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Settlement Operations **- Santa Ana, Costa Rica** Would you like to work for an organization that strives to constantly improve its operational performance, standards, and processes? Are you ready to take on senior responsibilities in a truly global environment? Join Western Union as a Senior Specialist, Settlement...

  • Training Development Specialist

    hace 2 meses

    Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    Job DescriptionThe role of a Training Development Specialist at Thermo Fisher Scientific is a pivotal one, centered around preparing both our Global Business Services (GBS) and the retained organization in terms of training needs and delivery of required training.This position involves developing role-specific Learning Needs Analysis, training curriculum,...

  • Senior Specialist

    hace 7 días

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Agent Compliance - Santa Ana, Costa Rica** Would you like to feel like a hero every day? How about joining an international team of driven people who are passionate about protecting our customers? In this role every day brings a new story as a Senior Specialist, Agent Compliance. **Western Union powers your pursuit.** **Role...

  • Training and Development Specialist

    hace 1 mes

    Santa Cruz, Costa Rica Transunion A tiempo completo

    At TransUnion, we're passionate about empowering our employees to deliver exceptional customer experiences. We're seeking a highly skilled Training and Development Specialist to join our team.About the RoleWe offer a competitive salary of $65,000 - $85,000 per year, depending on experience. As a key member of our training team, you'll play a vital role in...

  • Senior Specialist, Business Analysis

    hace 7 meses

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Business Analysis - Santa Ana Costa Rica** Are you an enthusiastic Data professional in reporting regulations? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union as a **Senior Specialist,...

  • French Speaker Senior Specialist, Business Analysis

    hace 7 meses

    Santa Ana, Costa Rica Western Union A tiempo completo

    **French Speaker Senior Specialist, Business Analysis - Santa Ana, Costa Rica** Are you interested in providing guidance to the Western Union stores and the agent network? Do you enjoy being the go-to person? Join Western Union as French Speaker Senior Specialist, Business Analysis. **Western Union powers your pursuit.** We’ll be looking for you to be...

  • Group Leader, Quality and Training

    hace 7 días

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Group Leader, Quality and Training - **Lithuania/Costa Rica** Are you an experienced leader seeking to direct training and quality strategy, plans and programs to empower people? Do your talents lie in developing and motivating a team to succeed? Join Western Union as a Group Leader, Quality and Training. **Motivated by our values: purpose driven,...

  • Customer Support Training Specialist

    hace 4 días

    Santa Cruz, Costa Rica Transunion A tiempo completo

    Overview">At TransUnion, we are dedicated to helping consumers and businesses make informed financial decisions. As a key member of our team, you will play a crucial role in delivering high-quality training programs that support the success of our operations teams.">Estimated Salary: $60,000 - $80,000 per year">Job Description:">We are seeking an experienced...

  • Customer Support Specialist

    hace 7 meses

    Santa Ana, Costa Rica Convera A tiempo completo

    The role of the Senior Specialist, Client Services is to facilitate a positive journey for clients through the efficient and timely provision of resolving pre - and post-transaction queries including settlement ultimately driving client satisfaction and retention. Acting as a senior team member this role acts as the first point of escalation for the team,...

  • Senior Specialist/analyst, Reporting

    hace 7 meses

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Reporting & Analysis - Santa Ana, Costa Rica** Do you feel like data empowers you? Are you energized by enabling business results through data? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union...

  • Sr. Specialist Customer Care

    hace 1 semana

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Customer Care - Santa Ana, Costa Rica** Are you ready to use your analytical skills, business acumen, and eye for detail? Do you want to unleash for ability in a global company that is dedicated to moving money for better? Join Western Union as a Senior Specialist, Customer Care **Western Union powers your pursuit.** We are looking...