Business Operations Analyst

hace 1 mes


San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo
Job Title: Business Analyst II

Are you passionate about shaping the future of entertainment? Do you want to make a meaningful impact on the way people experience movies and television?

Prime Video DigiFlex Operations is a team that is dedicated to working with partners to ingest content using both partner-facing and internal technologies. We are responsible for ensuring that every search, discovery, and playback interaction with Prime Video is device-agnostic, defect-free, and results in a high engagement experience for customers.

We are looking for an analytical and results-oriented manager to help shape the future of DigiFlex Operations. This is an exciting time to join, as we scale our coverage of international content while maintaining a high bar for timeliness and quality.

Key Responsibilities:
  • Identify, develop, and execute data analysis to uncover areas of business opportunity.
  • Design and execute analyses, including data mining, using available analysis tools, interpret the results, and develop recommendations and actionable steps based on the learning.
  • Shape and inform key metrics and indicators by which our department and products will assess their performance.
  • Learn and understand a broad range of Amazon's data resources and know how, when, and which data sources to use.
  • Deep dive into data sets to answer key business questions using AWS solutions such as QuickSight, Redshift, and custom tools with SQL and other data manipulation languages.

We are open to hiring candidates to work out of one of the following locations:

San Jose, Costa Rica

BASIC QUALIFICATIONS

  • 3+ years of tax, finance, or a related analytical field experience
  • Experience defining requirements and using data and metrics to draw business insights
  • Experience making business recommendations and influencing stakeholders
  • Relevant experience in data analysis, research, experimentation, business intelligence, and data warehousing tools, or comparable consumer analytics solutions
  • Skills using SQL, ETL, and databases in a business environment with large-scale, complex datasets; query tuning, data modeling
  • Excel power user; able to create dynamic dashboards while mindful of processing constraints, leveraging advanced formulas and Excel model best practices to provide deep and large-scale analysis and metrics creation on the fly

PREFERRED QUALIFICATIONS

  • Ability to navigate through ambiguity and build models based on 'what if' scenarios
  • Ability to handle changing priorities
  • Advanced skills in statistical and data analysis
  • Strong verbal and written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
  • Analytical and quantitative skills; an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses
  • Strong Bias for Action; ability to meet tight deadlines, prioritize workloads in a fast-paced environment
  • Ability to develop new ideas and creative solutions for measuring complex business processes in an intuitive way


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