Business Intelligence Analyst

hace 1 mes


San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo
Job Title: Business Analyst I, Buyer Abuse

Amazon.com's Buyer Risk Prevention (BRP) mission is to make Amazon the safest and most trusted place worldwide to transact online. As a key member of the Operations Analytics team, you will play a crucial role in providing insights about BRP operations and developing analytical solutions to drive operational efficiencies, uncover hidden risks and trends, reduce investigation errors and bad debt, improve customer experience, and predict and recommend optimizations for future BRP operations.

Responsibilities:
  • Use analytics and data mining techniques to solve complex problems and drive business decisions.
  • Employ the appropriate tools and methodologies to discover patterns of risks, abuse, and help reduce bad debt.
  • Design experiments, test hypotheses, and build actionable models to optimize BRP operations.
  • Solve analytical problems and effectively communicate methodologies and results.
  • Build analyses for product launches and operations and help predict workflow and capacity requirements for BRP operations.
  • Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, and anomalies.
  • Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area.
Requirements:
  • Experience with SQL or ETL.
  • 1+ years of tax, finance, or a related analytical field experience.
  • Experience defining requirements and using data and metrics to draw business insights.
  • Bachelor's degree or equivalent.
  • 2+ years of complex Excel VBA macros writing experience.
Preferred Qualifications:
  • Experience working with Tableau.
  • Experience using very large datasets.


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