Senior Business Analyst

hace 4 semanas


San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo
Job Title: Senior Business Analyst

Amazon Support Services Costa Rica SRL is seeking a highly skilled Senior Business Analyst to join our Finance Operations (FinOps) Program Management Office (PMO).

About the Role

The Senior Business Analyst will play a critical role in supporting the growth and expansion of our FinOps services. As a key member of the PMO team, you will be responsible for performing detailed requirements analysis, translating business and customer requirements into actionable insights, and working closely with technical teams to design, develop, and launch scalable solutions.

Key Responsibilities
  • Lead requirements analysis, validation, verification, and approval to ensure requirements are complete, consistent, feasible, and traceable.
  • Translate business and customer requirements into timely, meaningful, and consumable information that drives significant business value.
  • Work with Amazon's technical teams, process owners, and subject matter experts to design, develop, test, and launch automated, scalable solutions that address customer needs while meeting our high controllership standards.
  • Ensure requirements traceability and manage change requirements through effective change control processes and tools.
  • Dive deep to evaluate business processes and identify problems and opportunities.
  • Partner with operational teams and process owners to problem solve during design, testing, and deployment.
  • Create business analysis artefacts and processes that can be standardized and repeated, increasing the maturity and effectiveness of our teams.
  • Develop optimization and automation strategies of business processes.
  • Influence stakeholders to ensure relevant deadlines are met; communicate critical information effectively to stakeholders, including senior leadership, to facilitate rapid decision making and problem solving.
Requirements
  • 5+ years of tax, finance, or a related analytical field experience.
  • Bachelor's degree.
  • Experience defining requirements and using data and metrics to draw business insights.
  • Experience with Excel.
  • Experience with SQL.
  • Experience making business recommendations and influencing stakeholders.
Preferred Qualifications
  • Master's degree in finance, accounting, business, economics, engineering, analytics, mathematics, statistics, or a related technical or quantitative field.

Amazon highly values diversity and has a number of initiatives in place to facilitate career opportunities and support individual career growth, including flexible working. There is a structured and supportive on-boarding environment to support new starters in getting up to speed quickly.


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